Aegean Airlines Cancellation And Refund Policy

Cancellation Policy

Here is Aegean Airlines' cancellation policy:

1. Refunds for cancellations: Passengers who cancel their Aegean Airlines flight may be eligible for a refund, depending on their ticket type and fare rules.
2. Cancellation fees: Aegean Airlines may charge a cancellation fee for canceled flights depending on the ticket type and fare rules.
3. Refund processing time: Refunds for canceled flights may take up to four weeks to process and may be subject to a service fee.
4. Refunds for no-shows: Passengers who do not show up for their flight and do not cancel in advance are not eligible for a refund.
5. Changes to flight reservations: Passengers who wish to change their flight reservation, such as changing the date or time of their flight, may be subject to a change fee and any difference in fare.
6. Flexibility due to COVID-19: In response to the COVID-19 pandemic, Aegean Airlines has implemented a flexible booking policy that allows passengers to change their travel dates without incurring change fees, subject to fare differences.

Things to Remember 

1. Passengers may be eligible for a refund for canceled flights, depending on their ticket type and fare rules.
2. Aegean Airlines may charge a cancellation fee for canceled flights.
3. Refunds for canceled flights may take up to four weeks to process and may be subject to a service fee.
4. Passengers who do not show up for their flight and do not cancel in advance are not eligible for a refund.
5. In response to the COVID-19 pandemic, Aegean Airlines has implemented a flexible booking policy that allows passengers to change their travel dates without incurring change fees, subject to fare differences.

Ways to cancel a flight

Online:

Passengers can cancel their Aegean Airlines flight online by visiting the Aegean Airlines website and navigating to the Manage Booking section.

Customer service:

Passengers can also cancel their flight by contacting Aegean Airlines' customer service team by phone or email.

Mobile app:

Passengers can cancel their flight using the Aegean Airlines mobile app, which allows them to manage their bookings and change their travel itinerary.

Cancellation due to Weather

Here is Aegean Airlines' policy on flight cancellations due to Weather:

1. Safety is the top priority: Aegean Airlines' primary concern is the safety of its passengers and crew. Therefore, Aegean Airlines may cancel or delay flights if weather conditions are deemed unsafe for travel.
2. Passengers will be notified: In the event of a flight cancellation or delay due to Weather, Aegean Airlines will inform affected passengers via email or SMS as soon as possible.
3. Rebooking options: Passengers whose flights have been canceled or delayed due to Weather may be able to rebook their flight later, subject to availability.
4. Refunds: Depending on the ticket type and fare rules, passengers whose flights have been canceled or delayed due to Weather may be eligible for a refund.

Refund Policy 

1. Eligibility for refunds: Passengers may be eligible for a refund if they cancel their Aegean Airlines flight by the ticket type and fare rules.
2. Refund processing time: Refunds for canceled flights may take up to four weeks to process and may be subject to a service fee.
3. Refunds for no-shows: Passengers who do not show up for their flight and do not cancel in advance are not eligible for a refund.
4. Refunds for flight disruptions: Passengers may be eligible for a refund if their flight is canceled or delayed for a specific time, depending on the circumstances.
5. Refunds for changes to reservations: Depending on the ticket type and fare rules, passengers who make changes to their flight reservation may be eligible for a refund for the difference in fare.
6. Refund methods: Aegean Airlines typically refunds eligible passengers through the original payment method used to purchase the ticket.
7. Flexibility due to COVID-19: In response to the COVID-19 pandemic, Aegean Airlines has implemented a flexible booking policy that allows passengers to change their travel dates without incurring change fees, subject to fare differences. Passengers may also be eligible for a refund in certain circumstances related to COVID-19, such as travel restrictions or illness.

Steps to Cancel a Ticket

Step 1. Visit the Aegean Airlines website:(https://en.aegeanair.com/#). Navigate to the Aegean Airlines website and log in to your account, or click on the "My Booking" section.

Step 2. Enter your booking details: Enter your booking reference number and the passenger's last name.

Step 3. Select the flight to be canceled: Choose the reservation you wish to cancel.

Step 4. Confirm cancellation: Confirm that you wish to cancel the selected flight by clicking the "Cancel" button.

Step 5. Review cancellation fees and refund policy: Review the cancellation fees and refund policy for your ticket type and fare rules.

Step 6. Choose a cancellation method: Choose a cancellation method, such as online, through customer service, or via the mobile app.

Step 7. Request cancellation: Request cancellation of your flight reservation using your chosen method.