Search Flights

Africa World Airlines Cancellation and Refund Policy

IATA : AW

ICAO : AFW

CallSign : BLACKSTAR

Founded : 2010; 13 years ago

Key people : Zhou Yingli

Country : West Africa

Office Address : 2nd and 3rd Floors, UNA Home Building Airport By-Pass Road Airport City

City : Accra

State : Ghana,

Zip Code : PMB CT67

Phone number : +233 24 243 8888

Airline Official Website :

Africa World Airlines Cancellation Policy

Africa World Airlines has a cancellation policy that allows passengers to cancel their flight bookings if their travel plans change, subject to applicable fees and procedures. Passengers should check the airline's website or contact customer service for more information on the applicable fees and policies. If passengers need to cancel their Africa World Airlines flight, they may be charged a cancellation fee. The cost varies depending on the route and fare type. Again, passengers should check the airline's website or contact customer service for more information on the applicable fees.

Things to Remember 

  1. Fees and restrictions may apply for cancellations.
  2. Passengers can cancel online or through customer service.
  3. Refund options include a refund to the original form of payment or a travel voucher.
  4. It's recommended to cancel as early as possible to avoid fees or restrictions.

Ways to cancel a flight

Africa World Airlines offers several ways for passengers to cancel their flight reservations. Here are the ways to cancel a flight with Africa World Airlines:

Online

Passengers can cancel their Africa World Airlines flight online by logging into their account on the airline's website. They can navigate to the "Manage Booking" section, select the flight they want to cancel, and follow the prompts to cancel the booking. Passengers may need to pay a cancellation fee and may be eligible for a refund, depending on the fare type and the time of cancellation.

Call Center

Passengers can cancel their Africa World Airlines flight by calling its customer service center. The phone number is available on the airline's website and can be used to cancel a booking and ask any questions or concerns related to the cancellation process.

Airport Counter

Passengers can cancel their Africa World Airlines flight in person at the airport. They should visit the airline's ticket counter and ask a representative to cancel their booking. Passengers may need to pay a cancellation fee and may be eligible for a refund, depending on the fare type and the time of cancellation.

Cancellation Due to Weather

In the event of a flight cancellation due to weather, Africa World Airlines will typically provide passengers with the following options:

Rebooking:

Passengers can be rebooked on the next available flight to their destination at no additional cost. The airline will try to accommodate passengers on the earliest available flight.

Refund:

Passengers who choose not to rebook can receive a full refund of their ticket price. The refund will be credited back to the original form of payment.

Africa World Airlines Refund Policy

Passengers may be eligible for a refund of their fare if they cancel their Africa World Airlines flight. However, the refund amount and eligibility depend on the fare type and the time of cancellation. Passengers should check the airline's website or contact customer service for more information on the refund policy. Once a passenger cancels their Africa World Airlines flight and is eligible for a refund, the refund will be processed within a specific timeframe. The processing time may vary depending on the payment method used to purchase the ticket. In addition, there may be exceptions to the refund policy in certain situations, such as flight cancellations or delays caused by weather or other uncontrollable circumstances. Passengers should check the airline's website or contact customer service for more information on the applicable exceptions.

Steps to Cancel a Flight

Here are the steps to cancel a flight with Africa World Airlines:

Step 1. Visit the Airline's Website

Visit the Africa World Airlines website and log in to your account.

Step 2. Go to Manage My Booking

Once you have logged in, go to the "Manage My Booking" section of the website. This section will allow you to view your booking details and make changes, including cancellations.

Africa World Airline window

Step 3. Enter your booking reference number and last name.

Africa World Airline Manage my Booking tab

Step 4. Select the Flight to Cancel

Select the flight that you want to cancel from your list of bookings. Then, check the flight details, such as the date, time, and route, to ensure you balance the correct flight.

Step 5. Cancel the Flight

Follow the prompts to cancel the flight. You may be asked to provide a reason for the cancellation. You may also be charged a cancellation fee, depending on the fare type and the time of cancellation.

Step 6. Confirm the Cancellation

Once you have completed the cancellation process, you will receive a confirmation email from Africa World Airlines. Make sure to keep a copy of this email for your records.

Africa World Airlines Cancellation and Refund Policy FAQ's

You can cancel your flight for free within 24 hours of booking it on any flight that touches down in the United States, regardless of airline or destination. This federal rule was established by the United States Department of Transportation in 2011.

Yes, you can change or cancel your flight. However, depending on the airline you booked with and the fare class of your ticket, you may be required to pay a change or cancellation fee. Fortunately, many airlines have reduced or waived change fees during Covid-19.

Subscribe

Get the latest updates and destination inspiration to make planning your trip easier and more affordable than ever.

Call Now for Unpublished Flight Deals +1-813-699-5415