Air Caraïbes Cancellation and Refund Policy

Cancellation Policy 

Air Caraibes has a cancellation policy that allows passengers to cancel their flight and receive a refund, subject to certain conditions. Here are the main points of the Air Caraibes cancellation policy:

1. Refunds are only available for eligible tickets, which may vary depending on the fare type and the ticket rules.
2. Passengers may cancel their flight and request a refund by contacting Air Caraibes customer service or their travel agent.
3. Refunds are typically processed within 30 days of the cancellation request.
4. If the passenger cancels their flight within 24 hours of booking, they may be eligible for a full refund.
5. If the cancellation is made more than 24 hours after booking, but before the scheduled departure time, the refund amount may be subject to a penalty fee, which varies depending on the fare type and the ticket rules.
6. If the passenger cancels their flight after the scheduled departure time, they may not be eligible for a refund.
7. In some cases, Air Caraibes may offer a credit or voucher instead of a refund, which can be used for future travel with the airline.

Things to Remember 

1. Refunds are only available for eligible tickets and may be subject to a penalty fee.
2. Passengers may cancel their flight and request a refund by contacting Air Caraibes customer service or their travel agent.
3. Refunds are typically processed within 30 days of the cancellation request.
4. If the cancellation is made more than 24 hours after booking, but before the scheduled departure time, the refund amount may be subject to a penalty fee.
5. Air Caraibes may sometimes offer a credit or voucher instead of a refund.

Ways to cancel a flight

Online:

Passengers can cancel their flight online by logging into their Air Caraibes account or contacting the airline's customer service.

Phone:

Passengers can call Air Caraibes' customer service to cancel their flight over the phone.

Email:

Passengers can email Air Caraibes' customer service to cancel their flight.

In-person:

Passengers can visit an Air Caraibes ticket office or customer service counter at the airport to cancel their flight in person.

Cancellation due to Weather

In the event of flight cancellations due to weather conditions, Air Caraibes will notify affected passengers as soon as possible and offer them the option to rebook their flight or receive a refund. Passengers can contact Air Caraibes customer service or their travel agent for assistance with rebooking or refund requests. It is important to note that compensation may not be provided for cancellations due to weather conditions, as these events are outside the airline's control.

Refund Policy

Air Caraibes' refund policy states that eligible passengers may receive a refund for their ticket, subject to certain conditions. Here are the main points of the Air Caraibes refund policy:

1. Refunds are only available for eligible tickets, which may vary depending on the fare type and the ticket rules.
2. Passengers may request a refund by contacting Air Caraibes customer service or their travel agent.
3. Refunds are typically processed within 30 days of the refund request.
4. If the passenger cancels their flight within 24 hours of booking, they may be eligible for a full refund.
5. If the cancellation is made more than 24 hours after booking, but before the scheduled departure time, the refund amount may be subject to a penalty fee, which varies depending on the fare type and the ticket rules.
6. If the passenger cancels their flight after the scheduled departure time, they may not be eligible for a refund.
7. In some cases, Air Caraibes may offer a credit or voucher instead of a refund, which can be used for future travel with the airline.
8. Refunds may also be available in certain situations, such as flight cancellations, delays, or overbooking.

Steps to Cancel a Flight

(Cancellation details)

Step 1. Visit the official "Air Caraibes" website.

Step 2. Look for "Manage Booking" and click on it.

Step 3. Scroll down and fill in your "Reservation Number" and "Surname."

Step 4. Provide your reason for cancellation and any additional information as required.

Step 5. If applicable, be prepared to pay any cancellation fees that may apply.

Step 6. Choose your preferred method of refund, such as a credit to your original form of payment or a voucher for future travel.