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Air Europa Cancellation Policy and Refund Information

IATA : UX

ICAO : AEA

CallSign : EUROPA

Founded : 1986; 35 years ago

Key people : Juan José Hidalgo, Chairman and CEO

Country : Spain

Office Address : Centro Empresarial Globalia, Apdo Correos 132, 07620 Llucmajor, Spain

City : Llucmajor

State : Mallorca,

Zip Code : 07620

Phone number : +34 911 401 501

Airline Official Website :

Air Europa Cancellation Policy

Air Europa's cancellation policy varies depending on the type of ticket purchased. However, here are some general guidelines to keep in mind:

  1. Refundable vs. non-refundable tickets: Air Europa offers both refundable and non-refundable tickets. Refundable tickets allow for changes or cancellations without penalty, while non-refundable tickets may have strict cancellation policies and not provide refunds.

  2. Timeframe for cancellations: Air Europa allows cancellations up to 24 hours before departure for most fares. However, some foods may have more restrictive cancellation policies. Check your fare rules before booking to understand the cancellation policy.
  3. Refunds for canceled flights: If Air Europa cancels your flight, they will typically offer a refund or the option to rebook on a later flight at no additional cost.

Things to Remember 

  1. Fees and restrictions may apply for cancellations.
  2. Passengers can cancel online or through customer service.
  3. Refund options include a refund to the original form of payment or a travel voucher.
  4. It's recommended to cancel as early as possible to avoid fees or restrictions.

Ways to cancel a flight

Air Europa offers several ways for passengers to cancel their flight reservations. Here are the ways to cancel a flight with Air Europa:

Online

Passengers can cancel their flight reservations online through the airline's website or mobile app by accessing the "Manage Booking" feature. This option allows passengers to quickly and easily cancel their reservation, view their refund options, and receive a confirmation of the cancellation.

Customer Service

Passengers can also cancel their flight reservations by contacting the airline's customer service by phone or email. The customer service representative will assist the passenger with the cancellation and provide information on the refund options and any applicable fees.

Ticket Office

Passengers can also cancel their reservation in person at an Air Europa ticket office. This option is helpful for passengers who prefer to handle the cancellation process in person and need assistance with the refund options.

Cancellation Due to Weather

In the event of a flight cancellation due to weather, Air Europa will typically provide passengers with the following options:

Rebooking:

Passengers can be rebooked on the next available flight to their destination at no additional cost. The airline will try to accommodate passengers on the earliest available flight.

Refund:

Passengers who choose not to rebook can receive a full refund of their ticket price. The refund will be credited back to the original form of payment.

Air Europa Refund Policy

Air Europa's refund policy varies depending on the ticket type purchased and the refund's reason. However, here are some general guidelines to keep in mind:

  1. Refundable vs. non-refundable tickets: Air Europa offers both refundable and non-refundable tickets. Refundable tickets allow for changes or cancellations without penalty and may provide a full or partial refund. Non-refundable tickets may have strict cancellation policies and may not provide refunds.

  2. Timeframe for refunds: Air Europa typically processes refunds within 7-10 business days after receiving the refund request. However, the timeframe may vary depending on the payment method and the reason for the refund.

  3. Refundable fees and taxes: If you have purchased a refundable ticket and paid fees or taxes not used for your travel, Air Europa may refund these amounts.

  4. Refunds for canceled flights: If Air Europa cancels your flight, they will typically offer a refund or the option to rebook on a later flight at no additional cost.

  5. Refunds for delayed flights: If your flight is delayed by a certain amount of time, Air Europa may offer compensation through a voucher or refund.

Steps to Cancel a Flight

Step 1: Go to Air Europa's official website

The first step to cancel your Air Europa flight is to visit the airline's official website. On the homepage, click the "Manage Your Booking" tab.

Air Europa Tab

Step 2. Enter your booking reference number and last name.

Air Europa manage reservations window

Step 3: Select the Flight You Want to Cancel

Once you've entered your booking details, select the flight you want to cancel from the list of reservations. You will then be prompted to confirm your selection.

Step 4: Review Your Flight Details

Before you cancel your flight, take a moment to review your reservation details, including the flight number, departure and arrival times, and any additional services that you may have purchased.

Step 5: Confirm Your Cancellation

If you're sure that you want to cancel your Air Europa flight, click on the "Cancel Flight" button. You will then be prompted to confirm your cancellation and receive a confirmation email once your cancellation is complete.

Air Europa Cancellation and Refund Policy FAQ's

Yes, Air Europa always refunds flight tickets. However, an easy way is to check the available options online on the website page or the mobile application. Go to the website to check if the ticket you bought is refundable or not. Refundable tickets are eligible to get a 100% refund while nonrefundable tickets might not get the full amount back. Moreover, for non-refundable tickets you would have to pay an amount based on the flight length, type of fare, and locations of traveling, the rest amount should be refunded to your given account or preferred mode.

A full refund is provided if the reservation is canceled within 24 hours of booking. It also takes between 7 to 10 business days. However, for details, get in touch with Air Europa customer services. The flights are only canceled due to reasons that aren't unavoided, thus it provides compensation for the booked tickets to passengers. Either you can book a ticket to other Air Europa flights or you can get a refund for the entire journey.

Only passengers who booked tickets directly from air Europa are eligible to cancel tickets. However, tickets booked in between 24 hours would receive a full refund without any hassle. The refund is then provided in 10 to 7 business days to your provided mode of acceptance.

Canceled flights are entitled to full or partial fairs of your ticket. In some cases, you are also entitled to compensation. You will also be offered an alternate flight and on your request, a different alternative would be provided. In some cases, vouchers are also provided as compensation. The vouchers can be used for various activities.

Yes, a refund would be made to your preferred method to receive money. If the ticket was paid by cash you can get money at the domestic counters while online payment can receive an online refund by preferred modes.

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