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Air Greenland Cancellation and Refund Policy

IATA : GL

ICAO : GRL

CallSign : GREENLAND

Founded : 1960; 63 years ago as Grønlandsfly

Key people : Bodil Marie Damgaard

Country : Greenland

Office Address : Greenland

City : Greenland

State : Greenland,

Zip Code : 111

Phone number :

Airline Official Website :

Cancellation Policy

Air Greenland allows passengers to cancel their flight reservations and receive a refund, subject to the fare rules and conditions of their ticket. The cancellation policy varies depending on the fare type and route. Passengers are advised to check the most up-to-date information on Air Greenland's website or by contacting customer service before their flight. In general, if a passenger cancels their flight reservation before the departure date, they may be eligible for a refund of the unused portion of their ticket, minus any applicable fees or charges. The refund amount will depend on the fare type and the time of cancellation. Passengers should note that some fares may be non-refundable or have limited refund options. Additionally, some fares may require cancellation fees or penalties, which will be deducted from the refund amount.

Things to Remember 

  1. The cancellation policy varies depending on the fare type and route, so passengers should check the most up-to-date information before canceling their flight reservation.
  2. Some fares may be non-refundable or have limited refund options, so it is essential to understand the fare rules and conditions of the ticket.
  3. Cancellation fees or penalties may apply, which will be deducted from the refund amount.
  4. To cancel a flight reservation with Air Greenland, passengers should contact the airline's customer service and have their booking reference or e-ticket number ready.
  5. It is essential to cancel a flight reservation before the departure date to be eligible for a refund of the unused portion of the ticket minus any applicable fees or charges.

Ways to cancel a flight

Contact customer service:

You can cancel your flight reservation by contacting Air Greenland's customer service. It is essential to have the booking reference, e-ticket number, and any other relevant details when requesting a cancellation.

Online cancellation:

Air Greenland may offer online cancellation options for some flights. Passengers should check the airline's website to see if online cancellation is available for their flight.

Travel agency or booking site:

If the flight reservation was made through a travel agency or booking site, passengers might need to contact the agency or site directly to request a cancellation.

Cancellation due to Weather

In the event of flight cancellations due to Weather or other factors beyond Air Greenland's control, the airline will typically offer affected passengers the option to rebook their flight or receive a refund.

Passengers should contact Air Greenland's customer service for assistance and information on their options. It is important to note that the specific policies and procedures may vary depending on the situation and the airline's policies.

Refund Policy

Air Greenland allows passengers to request a refund of their unused ticket, subject to the fare rules and conditions of their ticket. The refund policy varies depending on the fare type and route. Passengers are advised to check the most up-to-date information on Air Greenland's website or by contacting customer service before their flight. If a passenger is eligible for a refund, Air Greenland will refund the unused portion of their ticket minus any applicable fees or charges. The refund amount will depend on the fare type and the time of cancellation.

Cancellation Service

Download the cancellation form, complete it, and submit it to [email protected] if you need to cancel a trip covered by our cancellation service.

Air Greenland Cancellation and Refund Policy FAQ's

The real ticket price may be refunded to the people listed on the ticket. All costs, including cancellation and credit card fees, are non-refundable.

Air Greenland allows passengers to cancel their flight reservations and receive a refund, subject to the fare rules and conditions of their ticket. The cancellation policy varies depending on the fare type and route, and passengers are advised to check the most up-to-date information on Air Greenland's website or by contacting customer service before their flight.

In the event of flight cancellations or delays, Air Greenland will typically offer affected passengers the option to rebook their flight or receive a refund. Passengers should contact Air Greenland's customer service for assistance and information on their options.

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