Air New Zealand Flight Reservations
- IATA : NZ
- ICAO : ANZ
- CallSign : NEW ZEALAND
- Founded : 26 April 1940
- Key people : Greg Foran, CEO
- Country : New Zealand
- Office Address : Air New Zealand, 185 Fanshawe Street
- City : Auckland
- State : Auckland,
- Zip Code : 1010
- Phone number : +1 800 400 0153
- Official Website : https://www.airnewzealand.com/
- Covid : Covid 19 Updates
- Twitter : https://twitter.com/FlyAirNZ
- Facebook : https://facebook.com/AirNewZealand
Air New Zealand Information
Air New Zealand is the flag carrier airline of the country of New Zealand. In 1939, Air New Zealand was founded and began as Tasman Empire Airways Limited. It was an international agreement between New Zealand, the United Kingdom, and Australia. The airline's traditional shareholders were Union Airways of New Zealand, the New Zealand Government, Qantas, and the British Overseas Airways Corporation. The airline headquarters is known as 'The Hub' and is located in Auckland's Wynyard Quarter. Air New Zealand Cargo is a subsidiary of Air New Zealand. However, there were other New Zealand regional flights as its subsidiary, but they are no more as Air New Zealand Link.
Why Book Flight with Air New Zealand
Air New Zealand is a popular airline that operates in New Zealand and serves destinations across the globe. The airline is known for its exceptional services, including comfortable seats, delicious cuisine, and top-notch entertainment options. If you're planning to travel soon and wondering why you should book your flight with Air New Zealand, here are some reasons to consider:
- Superior Customer Service - One of the primary reasons to book a flight with Air New Zealand is the airline's excellent customer service. The airline's staff is well-trained, friendly, and always willing to help.
- Comfortable Seats and Spacious Cabins - Another reason to book a flight with Air New Zealand is the airline's comfortable seats and spacious cabins. The airline's economy class seats are some of the most comfortable in the industry, with ample legroom and adjustable headrests.
- Fly with a Sustainable Airline - Air New Zealand is committed to sustainability and has taken several steps to reduce its carbon footprint. The airline has invested in modern, fuel-efficient aircraft and uses sustainable aviation fuel on its flights.
- Earn Airpoints Dollars - Air New Zealand's frequent flyer program, Airpoints, allows members to earn Airpoints Dollars on every flight.
- Access to Exclusive Discounts and Deals - Another great reason to book your flight with Air New Zealand in points is that members of the Airpoints program can access exclusive discounts and deals. These discounts and deals are available only to Airpoints members and can help you save money on your travel expenses.
Air New Zealand Destinations and Hub Airports
Here are the destinations and hub airports for Air New Zealand:
Hub Airport | Location |
---|---|
Auckland Airport | Auckland, New Zealand |
Wellington International Airport | Wellington, New Zealand |
Christchurch International Airport | Christchurch, New Zealand |
Queenstown Airport | Queenstown, New Zealand |
Destination | Country |
---|---|
Auckland | New Zealand |
Wellington | New Zealand |
Christchurch | New Zealand |
Queenstown | New Zealand |
Dunedin | New Zealand |
Nelson | New Zealand |
Rotorua | New Zealand |
Tauranga | New Zealand |
Hamilton | New Zealand |
Napier | New Zealand |
New Plymouth | New Zealand |
Cabin Classes
Air New Zealand is a popular airline that operates in New Zealand and serves destinations across the globe. The airline offers its passengers several cabin classes, each with unique features and benefits. Here are the cabin classes of Air New Zealand:
Economy Class
Economy class is the most affordable cabin class offered by Air New Zealand. The airline's economy class seats are some of the most comfortable in the industry, with ample legroom and adjustable headrests. The seats also feature personal entertainment screens, which offer a wide selection of movies, TV shows, and music. In addition, economy-class passengers receive complimentary meals, beverages, and amenity kits on long-haul flights.
Premium Economy Class
Premium economy class is a step up from economy class and offers several additional benefits. The airline's excellent economy class seats are more spacious than economy class seats and provide extra legroom and reclining. The seats also feature personal entertainment screens, which offer a wide selection of movies, TV shows, and music. Passengers in premium economy class receive excellent meals, beverages, and amenity kits on long-haul flights. Additionally, passengers in premium economy class have access to priority check-in and boarding and extra baggage allowance.
Business Class
Business class is the most luxurious cabin class offered by Air New Zealand. The airline's business class seats are designed for maximum comfort and feature lie-flat beds so that passengers can get restful sleep on long-haul flights. The seats also feature personal entertainment screens, which offer a wide selection of movies, TV shows, and music. In addition, business class passengers receive excellent meals, beverages, and amenity kits on long-haul flights.
Air New Zealand Manage Booking
Air New Zealand Manage Booking offers a range of features that allow you to modify your reservation according to your needs, such as Modifying your itinerary, Selecting your preferred seat, Requesting special assistance, Adding extra baggage, Upgrading your heart, and Updating your contact information. You can access this feature on the Air New Zealand website or mobile app by entering your booking reference and last name. In addition, passengers can customize their travel plans with various tools that Air New Zealand manages booking offers. You can manage bookings for Air New Zealand in several ways, including the following:
Flight Status
Additionally, travelers may choose their seats in advance with Air New Zealand management to book. People who want to sit with their travel companions or have specific seating preferences may find this function helpful.
Change Flight/Cancel Flight
To cancel your Air New Zealand flight, you can do so through the following methods:
-
Cayman Airways Website:
You can cancel your flight by logging into your Air New Zealand account on the website, navigating to the "Manage My Booking" section, and selecting the option to cancel your booking.
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Mobile App:
You can also cancel your flight through the Air New Zealand mobile app, available for both Android and iOS devices. Log in to the app, navigate to the "Manage My Booking" section, and select the option to cancel your booking.
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Customer Service:
You can contact the Air New Zealand customer service team to speak with someone directly. They are available 24/7 and can assist you with canceling your flight over the phone.
Select Seats
Another helpful feature of Air New Zealand Manage Booking is the ability to select your seats. This is especially important if you have a specific seat preference or want to ensure that you sit with your travel companion. Go to your itinerary and select the "Select Seats" option to choose your seats. You'll then be able to see a seating map of the aircraft and select your preferred seats. Note that some hearts may come with an additional fee.
Upgrade Your Seat
Upgrading your seat can provide added comfort and convenience during your flight with Air New Zealand. Whether you're looking for more space, better amenities, or a premium travel experience, the airline offers a range of upgrade options to meet your needs.
Add Special Requests
Air New Zealand offers several types of special requests for their flights, including:
- Dietary Requirements: If you have any special dietary requirements, you can request a special meal on your flight. This includes options such as vegetarian, gluten-free, and kosher meals.
- Medical Assistance: If you require medical assistance during your flight, you can request special assistance. This includes options such as wheelchair assistance and oxygen supply.
- Special Needs: If you have any special needs, such as traveling with a service animal or requiring special seating, you can request a special. Assistance.
Add Baggage
If you need to bring more baggage than your allowed baggage allowance, you can do so by paying an excess baggage fee. The fees vary depending on your destination and the extra luggage you must bring.
In-Flight Entertainment and wifi
Here is a table summarizing Air New Zealand's in-flight entertainment and wifi options:
In-Flight Entertainment | Wifi |
---|---|
At each seat, a wide selection of movies, TV shows, and music is available on personal entertainment screens. | Wifi available on select long-haul flights |
Additional documentaries, podcasts, and games are available | Passengers can purchase wifi access for a fee |
Skycouch and Economy Skynest provide unique in-flight entertainment options | Free wifi access in Air New Zealand lounges |
In-Flight Food Services
Here is a table summarizing Air New Zealand's in-flight food services:
Cabin Class | Food and Beverage | Dietary Requirements |
---|---|---|
Economy Class | Complimentary meals and beverages | Vegetarian, vegan, gluten-free, dairy-free, low-sugar, low-fat, low-sodium, diabetic, kosher, halal |
Complimentary snacks and hot drinks on long-haul flights | ||
Premium Economy Class and Business Class | Premium meals and beverages | Vegetarian, vegan, gluten-free, dairy-free, low-sugar, low-fat, low-sodium, diabetic, kosher, halal |
Range of snacks and light meals available on long-haul flights | ||
Access to premium beverages in Business Class | ||
Special Meals | Available in all classes | Vegetarian, vegan, gluten-free, dairy-free, low-sugar, low-fat, low-sodium, diabetic, kosher, halal |
Frequent-Flyer Programs
Here is a table summarizing Air New Zealand's frequent-flyer program, Airpoints:
Program Name | Airpoints |
---|---|
Points Currency | Airpoints Dollars |
Earning Airpoints | Flying with Air New Zealand or partner airlines, using Airpoints credit cards, shopping with Airpoints partners, staying at partner hotels |
Redeeming Airpoints | Booking flights, upgrading seats, purchasing products and services from Airpoints partners |
Status Levels | Gold, Elite, Elite Partner, Gold Partner |
Earning Status Points | Flying with Air New Zealand or partner airlines |
Benefits | Lounge access, priority check-in and boarding, extra baggage allowance, depending on the status level |
Air New Zealand Alliance and Codeshare Programs
Here is a table summarizing Air New Zealand's alliance and codeshare programs:
Program Name | Star Alliance |
---|---|
Member Airlines | 26 |
Benefits | Access to more destinations, seamless travel connections, and shared frequent-flyer programs. |
Frequent-Flyer Program | Airpoints |
Airpoints Benefits | Earn and redeem points on Star Alliance member airline flights, access to lounges, and other benefits depending on the status level |
Codeshare Agreements | Partner Airlines |
---|---|
United Airlines | Cathay Pacific |
Singapore Airlines | Virgin Australia |
Air Canada | ANA |
Swiss International Air Lines | Asiana Airlines |
Lufthansa | EVA Air |
Customer Reviews
https://www.tripadvisor.com/Airline_Review-d8729010-Reviews-Air-New-Zealand
Customer Services
Air New Zealand provides various channels for customers to contact their customer service team. Customers can contact the airline through the following means:
Phone Number
Toll-free (from within the USA): 1-800-262-1234
Air New Zealand Popular Flight Routes
Air New Zealand Route Map
See Route Map in Below Image
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Air New Zealand FAQ's
Yes, while traveling on Air New Zealand, you will receive good complimentary options and free tea, coffee, and drinks on board.
Air New Zealand has free wifi inflight entertainment facility while flying on NZ domestic flights.
Your child age of under 12 can travel if he/she is traveling without an accompained person age of 15 years or above. For instance, a 13 year old child cannot travel with an infant.
Yes, Air New Zealand gives allowance to domestic pets like cats or dogs and little caged birds to travel as checked baggage within Australia domestic flights.
You can check the flight status by Air New Zealand mobile app. You can only check flight status before 48 hours of your scheduled flight departure or arrival.