Air Tanzania Airline Cancellation and Refund Policy

Air Tanzania Cancellation policy

1. If a passenger cancels their Air Tanzania flight booking within 24 hours of the original booking, there will be no cancellation charges, regardless of the fare type. However, this applies only if the flight departure is scheduled more than seven days later.
2. Cance charges will apply if a passenger cancels their flight booking more than 24 hours after the original booking or within seven days of the flight departure. The amount of the cancellation charges will depend on the fare type, route, and time of cancellation. Therefore, it is advisable to check with Air Tanzania for the exact amount of cancellation charges applicable to your booking.
3. If a passenger has purchased a non-refundable ticket, they will not be entitled to any refund upon cancellation. However, taxes, fees, and charges collected by Air Tanzania will be refunded.
4. If Air Tanzania cancels a flight for operational reasons, passengers will be entitled to a full refund of the ticket price.
5. If a passenger misses their flight or fails to check in on time, their ticket will be considered a no-show, and they will not be entitled to a refund.

Things to Remember 

1. Fees and restrictions may apply for cancellations.
2. Passengers can cancel online or through customer service.
3. Refund options include a refund to the original form of payment or a travel voucher.
4. It's recommended to cancel as early as possible to avoid fees or restrictions.

Ways to cancel a flight

Air Tanzania Airlines offers several ways for passengers to cancel their flight reservations. Here are the ways to cancel a flight with Air Tanzania Airlines:

Online

Air Tanzania offers an online cancellation facility on its official website. Passengers can log in to their Air Tanzania account, navigate to the booking they wish to cancel, and follow the instructions to cancel the booking.

Phone

Passengers can also cancel their flight booking by calling Air Tanzania's customer service hotline. The customer service representative will guide the passenger through the cancellation process and issue any refunds, if applicable.

Airport

Passengers can cancel their flight booking by visiting the Air Tanzania ticket counter at the airport. The Air Tanzania representative at the counter will assist the passenger with the cancellation process and issue any refunds, if applicable.

Cancellation Due to Weather

In the event of a flight cancellation due to weather, Air Tanzania Airlines will typically provide passengers with the following options:

Rebooking:

Passengers can be rebooked on the next available flight to their destination at no additional cost. The airline will try to accommodate passengers on the earliest available flight.

Refund:

Passengers who choose not to rebook can receive a full refund of their ticket price. The refund will be credited back to the original form of payment.

Refund policy

For the tickets which permit an appropriate refund for the corresponding cancellation, you can claim your refund via the official website, mobile app, or a third-party agency. 

Air Tanzania Refund Policy

1. If Air Tanzania cancels a flight for any reason, passengers will be entitled to a full refund of the ticket price.
2. Suppose a passenger cancels their Air Tanzania flight booking within 24 hours of the original booking. In that case, there will be no cancellation charges, and the passenger will be entitled to a full refund. However, this applies only if the flight departure is scheduled more than seven days later.
3. Suppose a passenger cancels their flight booking more than 24 hours after the original booking or within seven days of the flight departure. In that case, cancellation charges will apply, and the refund amount will depend on the fare type, route, and time of cancellation. Therefore, it is advisable to check with Air Tanzania for the exact amount of refund applied to your booking.
4. If a passenger has purchased a non-refundable ticket, they will not be entitled to any refund upon cancellation. However, taxes, fees, and charges collected by Air Tanzania will be refunded.
5. If a passenger misses their flight or fails to check in on time, their ticket will be considered a no-show, and they will not be entitled to a refund.
6. Refunds will be processed to the original form of payment and may take up to 14 business days to reflect on the passenger's account.

Steps to Cancel a Flight

Step 1. Visit Air Tanzania's official website and log in to your account.

Step 2. Navigate to the "View My Booking" section and select the booking you wish to cancel.

Step 3. Enter your booking reference number and last name.

Step 4. Follow the instructions to confirm the cancellation.

Step 5. If applicable, pay any cancellation charges that may apply.

Step 6. Wait for confirmation of the cancellation from Air Tanzania.