Alaska Airlines Cancellation and Refund Policy

Alaska Airlines Cancellation Policy

Alaska Airlines has a cancellation policy that varies depending on the fare class and conditions of the ticket. Here are some key points to keep in mind:

1. Refunds: Passengers who cancel their ticket within 24 hours of booking are eligible for a full refund, as long as the ticket was purchased at least 2 days before the scheduled departure. Refunds may take several days to process and may be subject to a processing fee.
2. Change fees: Passengers who need to change their flight reservation may be subject to change fees, depending on the fare class and conditions of the ticket. Fees may also apply for upgrading seats or changing the itinerary or destination of the ticket.
3. Non-refundable tickets: Some tickets may be non-refundable, meaning that the passenger will not be eligible for a refund if they cancel the ticket. However, passengers may still be able to change the flight reservation or use the value of the ticket towards a future flight, subject to the fare rules and conditions of the ticket.
4. Time limits: Passengers must cancel their flight reservation at least 60 minutes before domestic flights and 90 minutes before international flights to be eligible for a refund or change. Passengers who do not cancel their ticket within this time frame may forfeit their ticket value and not be eligible for a refund or change.
5. Flight cancellations: In case of a flight cancellation by Alaska Airlines, passengers may be entitled to compensation or rebooking options, according to the airline's policies and procedures. Alaska Airlines will make every effort to notify affected passengers as soon as possible and provide them with alternative flight options.

Things to Remember 

1. Refunds: The refund amount for a canceled ticket depends on the fare class and conditions of the ticket. Passengers who cancel their ticket within 24 hours of booking are eligible for a full refund, as long as the ticket was purchased at least 2 days before the scheduled departure. Refunds may take several days to process and may be subject to a processing fee.
2. Change fees: Passengers who need to change their flight reservation may be subject to change fees, depending on the fare class and conditions of the ticket. Fees may also apply for upgrading seats or changing the itinerary or destination of the ticket.
3. Non-refundable tickets: Some tickets may be non-refundable, meaning that the passenger will not be eligible for a refund if they cancel the ticket. However, passengers may still be able to change the flight reservation or use the value of the ticket towards a future flight, subject to the fare rules and conditions of the ticket.

Ways to cancel a flight

Alaska Airlines provides several methods for passengers to cancel their flight reservation, including:

Online:

Passengers can cancel their flight reservations online through the Manage Reservation feature on the Alaska Airlines website. They will need to enter their confirmation code and last name to access their booking and follow the prompts to cancel the reservation.

Phone:

Passengers can also cancel their flight reservations by calling Alaska Airlines' customer service center. The phone number is available on the Alaska Airlines website and can vary depending on the country of origin.

Mobile app:

Passengers can use the Alaska Airlines mobile app to cancel their flight reservations. The app is available for free download on iOS and Android devices.

Airport counter:

Passengers can cancel their flight reservation at the Alaska Airlines airport counter if they prefer. The counter is open at least 2 hours before the scheduled departure time and closes 30-60 minutes before departure, depending on the flight and airport.

Cancellation due to Weather

In case of flight cancellations due to weather conditions, Alaska Airlines will make every effort to notify affected passengers as soon as possible and provide them with alternative flight options. Passengers may be entitled to compensation or rebooking options, according to the airline's policies and procedures. Alaska Airlines may also provide accommodation or meal vouchers for affected passengers, depending on the length of the delay or cancellation.

Alaska Airlines Refund Policy 

Alaska Airlines allows passengers to cancel their reservations and receive a refund, subject to the fare rules of their ticket. Refunds are typically issued in the form of the original payment method. Passengers can cancel their reservation and request a refund up until the departure time of their flight.

For non-refundable tickets, passengers may be eligible for a credit voucher instead of a refund, which can be used towards future travel with Alaska Airlines. The amount of the credit voucher will depend on the fare rules of the ticket and any applicable fees.

If a flight is canceled by Alaska Airlines, passengers are entitled to a refund of their ticket, regardless of the fare rules. Passengers can also request a refund for certain types of fees, such as seat selection or baggage fees if their flight is canceled or significantly delayed.

It's important to note that Alaska Airlines may have different refund policies for certain types of tickets or promotions, so passengers should always review the fare rules and terms and conditions of their ticket before making a reservation. (Refund Policy)

Flight Cancellation Policy for Alaska Airlines: Cash or Points

Regardless of the fare chosen, all customers have 24 hours from the time of their initial booking to cancel their reservation without incurring a cost.

Steps to Cancel a Flight

Step 1. Log into your account on Alaska’s homepage and select Manage Trip (https://www.alaskaair.com/)

Step 2. After clicking on manage trip, the passenger will be asked for the last name and the confirmation code/e-ticket

Step 3: You will be prompted to validate the cancellation of your reservation on the following screen. Your reservation will be formally canceled once you select Confirm, and you'll get a confirmation email with your ticket number and any money left over after any possible cancellation fees.

Call 800-252-7522 if you'd prefer a customer service representative to guide you through the cancellation process.