ANA (All Nippon Airways) Cancellation & Refund Policy

Cancellation Policy 

ANA (All Nippon Airways) has a cancellation policy that varies depending on the ticket type and route. Here are some general guidelines for ANA's cancellation policy:

Refundable and non-refundable tickets: ANA offers both refundable and non-refundable tickets. Refundable tickets allow for cancellations and refunds, while non-refundable tickets do not.

Cancellation fees: If you cancel a ticket, ANA may charge a cancellation fee depending on the ticket fare rules. The cancellation fee may vary depending on the route and ticket type.

Timeframe for cancellations: ANA recommends doing so as soon as possible if you need to cancel a ticket. The timetable for cancellations may vary depending on the ticket type and the route.

Changes to flight schedules: If ANA changes the flight schedule or cancels a flight, they may offer alternative flights or refunds depending on the circumstances.

Refund process: If you are eligible for a refund, ANA will process it according to the ticket fare rules. The refund process may take some time, depending on the payment method and the route.

Things to Remember 

1. ANA's cancellation policy varies depending on the fare rules and conditions of the ticket. Some tickets may be non-refundable or have restrictions on changes and cancellations.
2. Passengers can cancel their ANA flight reservation through the Manage Booking feature on the ANA website or by contacting ANA's customer service center.
3. If applicable, refunds will be processed according to the ticket fare rules. Some tickets may be partially refundable or incur cancellation fees.
4. Passengers are advised to check the cancellation policy of their ticket and any associated fees or penalties before canceling their reservation.

Ways to cancel a flight

To cancel your ANA flight, you can do so through the following methods:

Online:

Passengers can cancel their ANA flight reservation through the Manage Booking feature on the ANA website. They must enter their reservation number and last name to access their booking and follow the prompts to cancel their reservation.

Over the Phone:

Passengers can also cancel their ANA flight reservation by calling ANA's customer service center. The phone number on the ANA website can vary depending on the country of origin.

Email:

Passengers can request a cancellation of their ANA flight reservation by emailing ANA's customer service center. The email address is also available on the ANA website.

Airport counter:

Passengers can cancel their ANA flight reservation at the ANA airport counter. The counter is open at least 2 hours before the scheduled departure time and closes 30-60 minutes before departure, depending on the flight and airport.

Cancellation due to Weather

1. ANA may cancel flights due to severe weather conditions, such as typhoons, snowstorms, or heavy rain. Flight cancellations may be announced in advance or on the day of departure, depending on the severity of the weather conditions.
2. ANA will inform affected passengers of flight cancellations and any rebooking options available as soon as possible. Passengers can check their flight status on the ANA website, mobile app, or by contacting ANA's customer service center.
3. In case of flight cancellations due to Weather, ANA will offer rebooking options, including alternative flights on the same day or the next available flight. ANA may also offer refunds or travel vouchers, depending on the fare rules and conditions of the ticket.

Refund Policy

ANA (All Nippon Airways) has a refund policy that varies depending on the ticket type and route. Here are some general guidelines for ANA's refund policy:

1. Refundable and non-refundable tickets: ANA offers both refundable and non-refundable tickets. Refundable tickets allow for cancellations and refunds, while non-refundable tickets do not.
2. Cancellation fees: If you cancel a ticket, ANA may charge a cancellation fee depending on the ticket fare rules. The cancellation fee may vary depending on the route and ticket type.
3. Timeframe for refunds: If you are eligible for a refund, ANA will process it according to the ticket fare rules. The refund timetable may vary depending on the payment method and the route.
4. Refund process: If you are eligible for a refund, ANA will process it according to the ticket fare rules. The refund process may take some time, depending on the payment method and the route.
5. Refunds due to flight changes or cancellations: If ANA changes the flight schedule or cancels a flight, they may offer alternative flights or refunds depending on the circumstances.
6. Refunds for unused portions of tickets: If you have a new part of your passport, ANA may offer a refund depending on the ticket fare rules.

It is important to note that ANA's refund policy may change depending on the circumstances, so passengers should always check the latest information on ANA's website or contact ANA directly.

Steps to Cancel a Flight

Step 1. Open the official website of Ana All Nippon Airways (https://www.ana.co.jp/en/in/)

Step 2. After login, you are on the homepage of Ana All Nippon Airways.

Step 3. To enter the new locker, go to "My Booking." Before clicking the search button, input the reservation number and the passenger's first and last name in the empty field.

Step 4. You can then pick your ticket, retrieve all its associated information, and proceed.

Step 5. If you want to withdraw your ticket, proceed to step two and select cancel. Again, you can choose from various modifications and upgrades here based on your requirements.

Step 6. You may have paid for these services, but if you need to cancel, your fees may be deducted from the ticket you purchased and were planning to rescind.