Austrian Airlines Flight Reservations
- IATA : OS
- ICAO : AUA
- CallSign : AUSTRIAN
- Founded : 30 September 1957
- Key people : Alexis von Hoensbroech (CEO) | Andreas Otto (CCO) | Wolfgang Jani (CFO)
- Country : Austria
- Office Address : Austrian Airlines AG Office Park 2, Postfach 100 1300 Wien-Flughafen
- City : Schwechat
- State : Lower Austria,
- Zip Code : 1300
- Phone number : +1 800 843 0002
- Official Website : http://www.austrian.com/
- Covid : Covid 19 Updates
- Twitter : https://twitter.com/_austrian
- Facebook : https://facebook.com/AustrianAirlines
Austrian Airlines Information
Austrian Airlines is a carrier that has been in business for more than 60 years. Austria's national airline has been a part of the Lufthansa Group since 2009. Austrian Airlines is renowned for its top-notch passenger experience, dependability, and dedication to sustainability. In addition, the airline has a vast flight network that goes to more than 130 locations in 55 different countries around the globe.
Why Book Flight with Austrian Airlines
Austrian Airlines is the flag carrier airline of Austria, headquartered in Vienna. It is known for providing high-quality services to its passengers on the ground and in the air. Here are some unique qualities of Austrian Airlines:
- Excellent In-Flight Services: Austrian Airlines provides excellent in-flight services to its passengers, including complimentary meals and drinks on all flights, regardless of the class of service. Passengers can also enjoy a range of entertainment options, including movies, TV shows, and music.
- Comfortable Seats: Austrian Airlines' seats are designed with passenger comfort in mind, featuring adjustable headrests, footrests, and legroom. Additionally, the airline offers a premium economy class, which provides even more space and comfort to passengers.
- Innovative Cabin Design: Austrian Airlines' cabins are designed with a modern and innovative approach, featuring a sleek and stylish design that creates a comfortable and relaxing atmosphere. The airline also offers mood lighting, which creates a calming ambiance on board.
- Excellent Ground Services: Austrian Airlines provides excellent ground services to its passengers, including priority check-in, lounge access, and baggage services. The airline also offers a chauffeur service for its business-class passengers.
- Green Operations: Austrian Airlines is committed to sustainability and operates its flights in an eco-friendly manner. The airline has implemented measures to reduce its carbon footprint, including using more fuel-efficient aircraft, investing in renewable energy, and recycling waste.
- Network Connectivity: Austrian Airlines operates flights to over 130 destinations in more than 60 countries, providing passengers with a vast network of connectivity options.
- Exceptional Customer Service: Austrian Airlines is known for its excellent customer service, providing passengers with friendly and helpful assistance throughout their travel journey. The airline also offers a customer service hotline that is available 24/7.
- Austrian Cuisine: Austrian Airlines serves a range of delicious Austrian cuisine on board, including traditional dishes such as Wiener Schnitzel and Sachertorte. The airline also offers a range of international dishes to cater to all tastes.
- Miles & More: Austrian Airlines is part of the Miles & More frequent flyer program, which allows passengers to earn and redeem miles for flights, upgrades, and other rewards. Members can also enjoy exclusive benefits like priority check-in and lounge access.
- Safety: Austrian Airlines has an excellent safety record and is committed to maintaining the highest safety standards. The airline invests heavily in the maintenance and training of its staff and regularly updates its fleet with the latest safety technology.
Austrian Airlines Destinations and Hub Airports
Hub Airports |
---|
Vienna International Airport |
Popular Destinations | Country |
---|---|
Frankfurt Airport | Germany |
London Heathrow Airport | United Kingdom |
Paris Charles de Gaulle Airport | France |
Zurich Airport | Switzerland |
Rome Fiumicino Airport | Italy |
Amsterdam Schiphol Airport | Netherlands |
New York JFK International Airport | United States |
Toronto Pearson International Airport | Canada |
Tel Aviv Ben Gurion Airport | Israel |
Dubai International Airport | United Arab Emirates |
Note: This is not an exhaustive list of Austrian Airlines' destinations. The airline operates flights to over 130 destinations in more than 60 countries.
Cabin Classes
Economy Class
The designer seats are for comfort and relaxation for the passengers who book Austrian Airlines flights. Some entertainment options include watching a video on a 9-inch touchscreen monitor. In addition, there are two choices of meals that passengers can choose from. You can even please select a meal before the departure. While you are check-in in, you can put in a request to get a seat with extra legroom.
Premium Economy Class
The seat in the premium economy class has a width of 48.3cm, reclining at an angle of 40 degrees. There is also a footrest with comfortable and adjustable headrests. It has power sockets and USB ports. There is also additional space for storing personal belongings. There is a 12-inch touchscreen monitor for entertainment purposes with noise-cancellation headphones. You can enjoy a three or 4-course meal with alcoholic and non-alcoholic beverages.
Business Class
Passengers with Austrian Airlines reservations can enjoy the comfort of a full horizontal flatbed—an air cushion system for convenience and a seat featuring an integrated massage function. The cable design has a color scheme of red, white, and blue. You can also enjoy three main courses with various Australian wines and beers. There are also dessert options and cheeses you can experience while traveling with Austrian Airlines.
Austrian Airlines Manage Booking
Austrian Airlines provides its passengers with a Manage Booking feature that allows them to manage their flight reservations online conveniently. The Manage Booking feature lets passengers view their flight itinerary, make changes to their Booking, add extra services, and much more. Passengers can access the Manage Booking feature on the Austrian Airlines website or mobile app by entering their booking reference and last name. Using the Manage Booking feature, passengers can customize their travel experience and ensure a smooth and hassle-free journey with Austrian Airlines.
Flight Status
Austrian Airlines provides two essential flight management features - Manage Booking and Flight Status. Manage Booking allows passengers to view their itinerary, make changes to their Booking, and add extra services. Flight Status provides up-to-date information on departure and arrival times, delays, and cancellations. These features are essential for passengers to manage their travel plans and ensure a smooth journey with Austrian Airlines.
Change Flight/Cancel Flight
Online:
Passengers can change or cancel their flights online through the Manage Booking feature on the Austrian Airlines website or mobile app. First, they must log in to their account, access their Booking, and follow the prompts to make changes or cancel their flight.
Over the phone:
Passengers can contact Austrian Airlines customer service to change or cancel their flights. The phone number can be found on the airline's website, and customer service agents are available to assist passengers 24/7.
At the airport:
Passengers can visit the Austrian Airlines ticket counter at the airport to change or cancel their flights. However, it's recommended to check agents' wait times and availability before going to the airport to avoid any inconvenience.
Select Seats
Austrian Airlines allows passengers to select their seats through the Manage Booking feature. By accessing their Booking online, passengers can choose their preferred seats by clicking on the seat map. Setting headquarters as early as possible is recommended to ensure availability, and there may be an additional fee for certain seat types. Passengers can enjoy a comfortable journey with Austrian Airlines using the Select Seats feature.
Upgrade Your Seat
Austrian Airlines allows passengers to upgrade their seats through the Manage Booking feature. By accessing their Booking online, passengers can check the availability of seat upgrades and pay the upgrade fee. Upgrading the seat type may include additional benefits, such as more legroom or premium amenities. Using the Upgrade Your Seat feature, passengers can enjoy a more comfortable and luxurious travel experience with Austrian Airlines.
Add Special Requests
Austrian Airlines allows passengers to add special requests through the Manage Booking feature. By accessing their Booking online, passengers can request special services, such as special meals, wheelchair assistance, or pet accommodations. Making special requests at least 48 hours before the flight departure time is recommended to ensure availability. Using the Add Special Requests feature, passengers can customize their travel experience with Austrian Airlines and provide a comfortable and stress-free journey.
Add Baggage
Austrian Airlines allows passengers to add baggage to their Booking through the Manage Booking feature. By accessing their Booking online, passengers can add checked baggage or additional carry-on baggage to their flight. Add baggage as early as possible is recommended to avoid any additional fees or penalties. The cost of extra baggage may vary depending on the fare type and the weight of the luggage. Using the Add Baggage feature, passengers can customize their travel experience and ensure a hassle-free journey with Austrian Airlines.
In-flight Entertainment and Wifi
The airline provides passengers who book Austrian Airlines flights with 350 hours of video and audio. So you can now sit back and enjoy your favorite TV shows. You can also watch your favorite TV series and other programs on your flight. There are also award-winning English, German, and French films that entertain the passengers.
In-flight Food Menu and Beverages
Austrian Airlines serve passengers traveling in all classes with a fantastic dining experience. Many options include child meals, infant meals, diabetics, and others. The airlines meet the requirement of the passengers. They serve longer routes with a second meal, such as breakfast or a snack. In addition, Austrian Airlines passengers can enjoy welcome drinks onboard and a 3-course meal.
Frequent-flyer Programs
Austrian Airlines reservations have their frequent flyer program called Miles & More. Moreover, it rewards regular passengers who travel with the airline. Also, the passengers can earn miles with the airline's codeshares. By contacting the Austrian Airlines flight customer service, they can exchange the miles on online tickets, seats, hotels, car rentals, and shops. In addition, the more you collect miles, the more benefits you will receive. You need to manage your points while you book Austrian Airlines flights.
(https://www.austrian.com/us/en/miles-and-more)
Austrian Alliance Airlines and Codeshare Programs
Austrian Airlines codeshares with a few of the airlines like Air Canada, Air India, Ethiopian Airlines, United Airlines, Thai Airways, Brussels Airlines, Lufthansa, Air China, Scandinavian Airlines, Swiss International Air Lines, TAP Air Portugal, TAROM, Ukraine International Airlines, Luxair, Montenegro Airlines, Atlantis Armenian Airways, Azerbaijan Airlines, Bangkok Airways, Belavia, Cathay Pacific, Croatia Airlines and Egypt Air.
Customer Review
Customer Service
Customers can contact Austrian Airlines via email for assistance with their bookings or any other inquiries. The airline's customer service team is responsive and helpful, and they typically respond to emails within 24 hours.
Customers can visit the airline's website and navigate to the "Contact" section to contact Austrian Airlines via email. From there, they can fill out a contact form with their inquiry and contact information, and the airline's customer service team will get back to them as soon as possible.
Phone:
For immediate help with bookings or other questions, customers can also call Austrian Airlines. The airline's customer support staff is available around-the-clock and speaks several languages to help customers.
Customers can locate the phone number for their country on the airline's website and dial it to contact Austrian Airlines by phone. Customers can also contact the airline's leading customer service line for assistance in English at +43 (0)5 1766 1000.
Austrian Airlines Popular Flight Routes
Austrian Airlines Route Map
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Austrian Airlines FAQ's
Austrian Airlines have a rebooking policy providing the seating capacity is free. You can also contact the Austrian Airlines flight customer service for more details. Rebook the ticket according to your own convenience. You can either do it online or at the counter of the airport.
Austrian Airlines is a member of the Miles & More frequent flyer program, which allows passengers to earn and redeem miles for flights, upgrades, and other rewards. Members can also enjoy exclusive benefits, such as priority check-in and lounge access.
Austrian Airlines is known for providing excellent in-flight services, including complimentary meals and drinks on all flights, regardless of the class of service. The airline's cabins are designed with passenger comfort in mind, featuring adjustable headrests, footrests, and legroom.