Azerbaijan Airlines Flight Reservations

Azerbaijan Airlines Information

Azerbaijan Airlines, also known as AZAL, is the flag carrier airline of Azerbaijan. The airline was founded in 1992 and is based in Baku, the capital city of Azerbaijan. It operates scheduled passenger flights to more than 40 destinations across Europe, Asia, the Middle East, and North America, with its primary hub being Heydar Aliyev International Airport (GYD).

In addition to its scheduled passenger services, Azerbaijan Airlines also operates cargo services to several destinations. The airline is a member of the International Air Transport Association (IATA), the Association of European Airlines (AEA), and the International Civil Aviation Organization (ICAO).

Azerbaijan Airlines' fleet consists of various aircraft, including Airbus A319, A320, A340, and Boeing 757 and 767 planes. The airline also has orders for the new Boeing 787 Dreamliner and the Airbus A320neo, which will further modernize its fleet and improve fuel efficiency.

Azerbaijan Airlines prides itself on providing high-quality service to its passengers, with comfortable seating, a variety of in-flight entertainment options, and delicious meals served onboard. The airline also offers a frequent flyer program, AZAL Miles, which rewards loyal passengers with exclusive benefits and perks.

Why Book Flight with Azerbaijan Airlines

1. Modern and Diverse Fleet: Azerbaijan Airlines has a diverse fleet of modern aircraft, including Airbus A319, A320, A340, and Boeing 757 and 767 planes. The airline has also ordered the new Boeing 787 Dreamliner and the Airbus A320neo, which will further modernize its fleet.
2. High-Quality In-Flight Service: Azerbaijan Airlines is known for its high-quality in-flight service, comfortable seating, various in-flight entertainment options, and delicious meals served onboard. The airline also offers unique meal options for passengers with dietary restrictions.
3. Extensive Network: Azerbaijan Airlines operates scheduled passenger flights to more than 40 destinations across Europe, Asia, the Middle East, and North America, with its primary hub located at Heydar Aliyev International Airport (GYD).
4. Cargo Services: Azerbaijan Airlines also operates cargo services to several destinations, providing essential air cargo transportation services to businesses and individuals.
5. AZAL Miles: Azerbaijan Airlines' frequent flyer program, AZAL Miles, rewards loyal passengers with exclusive benefits and perks, such as priority check-in, extra baggage allowance, and access to airport lounges.
6. Innovative Technology: Azerbaijan Airlines is committed to investing in innovative technology to enhance the passenger experience. For example, the airline has introduced a mobile app that allows passengers to book flights, manage reservations, and access important travel information.
7. Safety and Security: Azerbaijan Airlines prioritizes safety and security, with a strong safety record and adherence to international safety standards. The airline also has a dedicated security team to ensure its passengers and crew's safety and well-being.

Azerbaijan Airlines Destinations and Hub Airports

Hub Airport

Destinations

Heydar Aliyev International Airport (GYD)

Abu Dhabi (AUH), Aktau (SCO), Amman (AMM), Ankara (ESB), Antalya (AYT), Baku (GYD), Baghdad (BGW), Bangkok (BKK), Barcelona (BCN), Batumi (BUS), Beijing (PEK), Berlin (TXL), Bishkek (FRU), Bodrum (BJV), Brussels (BRU), Bucharest (OTP), Budapest (BUD), Cairo (CAI), Delhi (DEL), Dubai (DXB), Dushanbe (DYU), Frankfurt (FRA), Ganja (KVD), Geneva (GVA), Istanbul (IST), Kazan (KZN), Kiev (KBP), Larnaca (LCA), London (LGW), Lviv (LWO), Madrid (MAD), Milan (MXP), Mineralnye Vody (MRV), Moscow (SVO), Minsk (MSQ), Munich (MUC), Nakhchivan (NAJ), New York City (JFK), Novosibirsk (OVB), Odessa (ODS), Paris (CDG), Prague (PRG), Riga (RIX), Rome (FCO), Saint Petersburg (LED), Samara (KUF), Sharjah (SHJ), Sochi (AER), Tabriz (TBZ), Tashkent (TAS), Tehran (IKA), Tel Aviv (TLV), Tbilisi (TBS), Tokyo (NRT), Tyumen (TJM), Ufa (UFA), Vienna (VIE), Warsaw (WAW), Yekaterinburg (SVX), Yerevan (EVN)

Heydar Aliyev International Airport in Baku serves as Azerbaijan Airlines' primary hub airport, with flights to more than 50 destinations across Europe, Asia, the Middle East, and North America. In addition, the airline operates regularly scheduled flights to several major European cities, including London, Paris, Rome, and Frankfurt, as well as to popular destinations in the Middle East and Asia. The airline focuses on providing essential air services to the people of Azerbaijan and connecting them with destinations worldwide.

Cabin Classes

Economy Class:

Azerbaijan Airlines' Economy Class offers comfortable seating, adjustable headrests, and ample legroom. In addition, passengers can enjoy in-flight entertainment, including movies, TV shows, and music, on personal screens and purchase meals and drinks onboard.

Comfort Club:

Azerbaijan Airlines' Comfort Club offers extra comfort and convenience for passengers, with priority check-in and boarding, increased baggage allowance, and access to airport lounges. Passengers in Comfort Club can also enjoy wider seats with more legroom, personal entertainment screens, and a variety of complimentary meals and beverages.

Business Class:

Azerbaijan Airlines' Business Class offers luxury and comfort, fully reclining seats that convert to flat beds, personal entertainment screens, and excellent meals and beverages. Passengers in Business Class also have access to airport lounges, priority check-in and boarding, and increased baggage allowance.

Passengers can book their flights in any of these classes of service through Azerbaijan Airlines' website or a travel agent. The airline also offers mobile booking through its mobile app, allowing passengers to book and manage their flights. Additionally, Azerbaijan Airlines provides special services for passengers with disabilities or special needs, including wheelchair assistance and unique meal options upon request.

Azerbaijan Airlines Manage Booking

Azerbaijan Airlines Manage Booking is an online portal allowing passengers to manage their flight bookings from anywhere, anytime. With this convenient feature, passengers can view their itinerary, make changes to their flight, check-in, and more, all from the comfort of their devices. Azerbaijan Airlines' Manage Booking portal is easy to use and provides a range of options for passengers to customize their travel plans according to their needs.

Flight Status

Azerbaijan Airlines Manage Booking provides passengers a quick and easy way to check their flight status in real-time. Passengers can access their flight status information through the airline's website or mobile app and receive updates on any changes to their flight schedule. This feature is handy for passengers who need to make last-minute adjustments to their travel plans and helps ensure a smoother travel experience.

Change Flight/Cancel Flight

Online:

Passengers can change their booking through Azerbaijan Airlines' Manage Booking portal on the airline's website or mobile app. This is a convenient option for passengers who have access to their booking information and want to make changes on their own.

Customer service:

Passengers can also change or cancel their booking by contacting Azerbaijan Airlines customer service via phone or email. This option is helpful for passengers who may have questions or concerns about their booking or who require assistance making changes.

Airport ticket office:

Passengers can visit an Azerbaijan Airlines ticket office at the airport to change or cancel their booking in person. This option may be helpful for passengers who require in-person assistance or need to make last-minute changes to their itinerary.

Travel agent:

Passengers who booked their flight through a travel agent should contact their agent to make changes or cancellations to their booking.

Select Seats

Azerbaijan Airlines Manage Booking: Select Seats is a feature offered by Azerbaijan Airlines that allows passengers to manage their bookings and select their preferred seats for their flights. This feature simplifies the booking process and ensures that passengers can secure the seats they want on their flights hassle-free. Select Seats and provide tips for selecting the best seats for your journey.

Upgrade Your Seat

Azerbaijan Airlines Manage Booking: Upgrade Your Seat is a feature that allows passengers to upgrade their seats on Azerbaijan Airlines flights. With this feature, passengers can upgrade their economy class seats to business class or first class seats, depending on availability. Upgrade Your Seat and provide tips for upgrading your seats to enhance your travel experience.

Add Special Requests

Azerbaijan Airlines Manage Booking: Add Special Requests is a feature offered by Azerbaijan Airlines that allows passengers to add special requests to their bookings. For example, passengers can request special meals, wheelchair assistance, or any other special requests they may have for their flight. Add Special Requests and provide tips for making special requests to ensure a comfortable and stress-free travel experience.

Add Baggage

Azerbaijan Airlines Manage Booking: Add Baggage is a feature that allows passengers to add Baggage to their bookings. With this feature, passengers can add extra Baggage or increase the weight of their existing Baggage, depending on their travel needs. This article will explore how to use Azerbaijan Airlines Manage Booking: Add Baggage and provide tips for adding Baggage to your booking to ensure a smooth and hassle-free travel experience.

In-Flight Entertainment and wifi

Here are some points regarding the in-flight entertainment offered by Azerbaijan Airlines:

1. Personal Screens: All seats on Azerbaijan Airlines' aircraft are equipped with individual entertainment screens, allowing passengers to enjoy various movies, TV shows, and music on demand.
2. Audio and Video Selections: Passengers can choose from various audio and video options, including the latest Hollywood movies, classic films, popular TV shows, and music genres.
3. Multilingual Content: The in-flight entertainment system on Azerbaijan Airlines offers content in several languages, including English, Azerbaijani, Russian, Turkish, and more.
4. Children's Programming: Azerbaijan Airlines also offers a selection of children's programming, including cartoons and kid-friendly movies, to keep young passengers entertained during their flights.
5. Interactive Games: The entertainment system also includes various interactive games for passengers to play during their flight, providing a fun and engaging experience.
6. Wifi: Passengers on select flights can also enjoy complimentary wifi access, allowing them to stay connected and entertained throughout their journey.

(https://www.azal.az/en/service/onboard-entertainment)

Overall, Azerbaijan Airlines' in-flight entertainment system provides a wide range of options to suit the preferences of all passengers, making the flight experience more enjoyable and comfortable.

Food Menu and Beverages

Here are some points regarding the food menu and beverages offered by Azerbaijan Airlines:

1. Complimentary Meals: Azerbaijan Airlines offers complimentary meals and snacks on all of its flights, with various options to suit different dietary needs and preferences.
2. Special Meal Requests: Passengers with special dietary needs can request special meals, including vegetarian, kosher, and halal options, at the time of booking or up to 24 hours before their flight.
3. Business Class Meals: Passengers traveling in Business Class can enjoy premium meals with a selection of appetizers, entrees, and desserts, as well as a variety of wines and other beverages.
4. Comfort Club Meals: Passengers traveling in Comfort Club can enjoy various complimentary meals, beverages, and priority meal service.
5. In-Flight Bar: Azerbaijan Airlines offers an in-flight bar on select flights, where passengers can enjoy a variety of alcoholic and non-alcoholic beverages, including wine, beer, spirits, and soft drinks.
6. Special Occasion Meals: Passengers celebrating special occasions, such as birthdays or anniversaries, can request special meals and cakes served during their flight.

(https://www.azal.az/en/service/catering)

Overall, Azerbaijan Airlines offers various meal and beverage options to ensure all passengers have a comfortable and enjoyable flight experience. The airline places a high emphasis on providing quality meals and beverages to meet the needs of its diverse passenger base.

Frequent-Flyer Programs

Program Name	AZAL Miles
Membership Benefits	Earn miles for flights and partner services, redeem miles for free flights and upgrades, access to airport lounges, priority check-in and boarding, extra baggage allowance, and more.
Membership Tiers	AZAL Miles, AZAL Miles Plus, AZAL Miles Elite, AZAL Miles Elite Plus
Partnerships	Azerbaijan Airlines has partnerships with several airlines and travel partners, including Air France, Turkish Airlines, and Hilton Hotels, allowing members to earn and redeem miles for various services and rewards.

Azerbaijan Airlines' frequent-flyer program, AZAL Miles, rewards loyal passengers with exclusive benefits and perks. Members can earn miles for flights and partner services and redeem their miles for free flights, upgrades, and other rewards. The program has four membership tiers, with increasing benefits at each level. Members can also access airport lounges, priority check-in and boarding, and extra baggage allowance. In addition, Azerbaijan Airlines has partnerships with several airlines and travel partners, allowing members to earn and redeem miles for various services and rewards. The AZAL Miles program is a great way for frequent travelers to earn rewards and benefits while flying with Azerbaijan Airlines.

Azerbaijan Airlines Alliance and Codeshare Programs

Azerbaijan Airlines has no alliance or codeshare agreements with other airlines. However, the airline has signed agreements with several tour operators and travel agencies to provide charter flights and vacation packages to popular destinations.

Azerbaijan Airlines is actively seeking partnerships with other airlines to expand its global reach and offer more destinations to its passengers. The airline has expressed interest in joining a global airline alliance, allowing it to offer seamless connections to a broader network of destinations and provide additional benefits to its passengers.

Customer Reviews

https://www.tripadvisor.in/Airline_Review-d8729029-Reviews-Azerbaijan-Airlines

Customer service

Phone No.

Azerbaijan Airlines by phone at +994 (12) 598 88 80. For calls from Azerbaijan, the short number: *0808 

by e-mail:

 [email protected]