Bangkok Airways Flight Reservations

Bangkok Airways Information

Bangkok Airways is a regional airline based in Thailand that offers domestic and international flights. The airline was founded in 1968 and is headquartered in Bangkok, Thailand.

As a regional airline, Bangkok Airways focuses on connecting more miniature cities and destinations not serviced by larger airlines. Some of the most popular destinations served by Bangkok Airways include Chiang Mai, Koh Samui, Phuket, and Siem Reap.

Bangkok Airways operates a fleet of over 40 aircraft, including both narrow and wide-body planes. The airline offers various seating options, from economy class to business class. Onboard amenities include complimentary snacks and beverages and entertainment systems on longer flights.

In addition to its regular passenger flights, Bangkok Airways offers private charter flights and a frequent flyer program called FlyerBonus. The FlyerBonus program allows members to earn points on eligible flights, which can be redeemed for rewards such as free flights, upgrades, and lounge access.

Why Book Flight with Bangkok Airways

Bangkok Airways has several unique qualities that make it stand out among other regional airlines. Some of these special qualities include:

1. Boutique airline: Bangkok Airways is often called a "boutique airline" because it focuses on providing a unique and personalized travel experience. The airline prides itself on offering high levels of customer service, with friendly staff and a range of amenities to make each flight comfortable and enjoyable.
2. Unique destinations: Bangkok Airways focuses on connecting more miniature cities and destinations not serviced by larger airlines. This means that travelers can access a variety of unique and off-the-beaten-path destinations, such as Koh Samui, Luang Prabang, and Maldives.
3. FlyerBonus program: Bangkok Airways offers a frequent flyer program called FlyerBonus, which allows members to earn points on eligible flights. Points can be redeemed for various rewards, including free flights, upgrades, and lounge access.
4. Private charter flights: Besides regular passenger flights, Bangkok Airways offers private charter flights for individuals and groups. This is a convenient option for those who want to travel on schedule and to destinations that regular flights may not serve.
5. High safety standards: Bangkok Airways is committed to ensuring the safety of its passengers and has received numerous awards and certifications for its safety standards. The airline operates a modern fleet of aircraft and has a team of experienced pilots and ground staff to ensure that each flight is safe and secure.

Bangkok Airways Destinations and Hub Airports

Hub Airport
Suvarnabhumi Airport (BKK)

Domestic Destinations	International Destinations
Chiang Mai	Dhaka, Bangladesh
Chiang Rai	Guangzhou, China
Lampang	Hong Kong
Mae Hong Son	Luang Prabang, Laos
Pattaya (U-Tapao)	Maldives
Phuket	Mumbai, India
Samui	Naypyidaw, Myanmar
Sukhothai	Phnom Penh, Cambodia
Trat	Siem Reap, Cambodia
Udon Thani	Singapore
	Vientiane, Laos

Note: Bangkok Airways also operates seasonal flights to additional destinations, such as Hanoi, Vietnam, and Chengdu, China. Please check the airline's website for the most up-to-date information on routes and schedules.

Cabin Classes

Bangkok Airways offers several service classes for its passengers, depending on their preferences and budget. These classes of service include:

Economy Class:

This is the standard class of service offered by Bangkok Airways, and it provides passengers with comfortable seats and complimentary snacks and beverages on all flights. In-flight entertainment is also available on longer flights.

Boutique Class:

This premium economy class service gives passengers extra legroom and a wider seat than Economy Class. Boutique Class passengers also receive amenities like priority check-in and boarding, lounge access, and a complimentary meal and beverage service.

Business Class:

This is the highest service offered by Bangkok Airways, providing passengers with a luxurious and comfortable travel experience. Business Class passengers can access exclusive lounges, priority check-in and boarding, and a complimentary meal and beverage service. The seats in Business Class are also broader and more comfortable, with additional legroom and the ability to recline fully into a bed on some aircraft.

Passengers can book their preferred class of service when making their reservation on the Bangkok Airways website, through a travel agent, or by calling the airline's customer service center. However, it's important to note that the availability of each class of service may vary depending on the route and aircraft being used for the flight.

Bangkok Airways Manage Booking

Bangkok Airways Manage Booking is an airline's feature allowing passengers to manage and update their flight bookings easily. This feature will let passengers view their itinerary, change their flight schedule, add extra services, and select seats.

Flight Status

Bangkok Airways Manage Booking offers a flight status feature that gives passengers real-time updates about their flight schedule, including any delays, cancellations, or changes. Passengers can access this feature on the airline's website and sign up for alerts via email or SMS for added convenience.

Change Flight/Cancel Flight

Website:

Passengers can log in to their account on the Bangkok Airways website and access their booking through the Manage Booking feature. From there, they can select the option to change or cancel their flight and follow the prompts to make the necessary adjustments.

Mobile App:

Passengers can also use the Bangkok Airways mobile app to manage their booking and make changes to their flight schedule. The app is available for download on both iOS and Android devices.

Customer Service:

Passengers can contact Bangkok Airways' customer service by phone or email to make changes to their booking or cancel their flight. Customer service representatives can provide guidance and assistance with the process.

In-Person:

Passengers can visit a Bangkok Airways ticketing office or airport counter in person to change their flight or cancel their booking.

Select Seats

Bangkok Airways Manage Booking allows passengers to select their seats and manage their seating preferences. This feature can be accessed online through the airline's website or mobile app or by contacting customer service. As a result, passengers can choose their seats based on their preferences and seating configuration, ensuring a comfortable travel experience with Bangkok Airways.

Upgrade Your Seat

With Bangkok Airways Manage Booking, passengers can upgrade their seats and enjoy a more comfortable travel experience. This feature is available online through the airline's website or mobile app or by contacting customer service. Passengers can choose their preferred seat upgrade based on their budget and travel needs, but they should be aware that upgrade fees may apply.

Add Special Requests

Bangkok Airways Manage Booking allows passengers to add special requests to their flight booking, such as dietary requirements, wheelchair assistance, or special accommodations. Passengers can make these requests online through the airline's website or mobile app or by contacting customer service. This feature ensures passengers have a comfortable and enjoyable travel experience with Bangkok Airways.

Add Baggage

Bangkok Airways Manage Booking allows passengers to add baggage to their flight booking, ensuring they have enough space for their belongings during travel. Passengers can add baggage online through the airline's website or mobile app or by contacting customer service. However, passengers should be aware that fees may apply for additional baggage, and they should check Bangkok Airways' baggage policy before making any changes to their booking.

In-Flight Entertainment and wifi

Bangkok Airways offers a variety of in-flight entertainment options to keep passengers entertained during their flights. The type and availability of in-flight entertainment may vary depending on the aircraft being used for the flight, but it generally includes:

1. Audio entertainment: Bangkok Airways provides passengers with music, podcasts, and audiobooks to listen to during their flight. These can be accessed through the in-flight entertainment system or via personal devices using the airline's wifi network.
2. Video entertainment: Passengers can choose from a selection of movies, TV shows, and documentaries on their screens or the in-flight entertainment system. Bangkok Airways also offers a selection of short films and travel videos to help passengers learn more about their destination.
3. In-flight magazine: Bangkok Airways produces a complimentary in-flight magazine called "Fah Thai" that is available on all flights. The magazine features articles on travel, culture, food, and lifestyle topics and information about the airline's destinations and services.
4. Wifi: Bangkok Airways offers wifi connectivity on some of its flights, allowing passengers to stay connected and access the internet during their flight. Wifi is available for purchase on a per-flight or per-hour basis.

Food Menu and Beverages

Bangkok Airways offers a variety of food and beverage options on its flights, depending on the class of service and the flight length. Here is an overview of the food and beverage offerings:

1. Economy Class: Passengers in Economy Class receive a complimentary snack and beverage service on all flights. Snacks typically include cookies, nuts, and crackers, while beverages have soft drinks, juices, and water.
2. Boutique Class: Passengers in Boutique Class receive a complimentary meal and beverage service on all flights. The meals are specially prepared by the airline's catering team and feature a variety of international and Thai cuisine options. Beverages include a selection of wine, beer, and spirits, as well as soft drinks, juices, and water.
3. Business Class: Passengers in Business Class receive a gourmet meal and beverage service on all flights. The airline's catering team prepares the meals and features international and Thai cuisine options. Passengers can also enjoy wine, beer, spirits, and non-alcoholic beverages.

In addition to the traditional food and beverage offerings, Bangkok Airways offers unique meal options for passengers with dietary restrictions or preferences. These special meals must be requested at least 24 hours before the scheduled departure time and include vegetarian, halal, and kosher meals.

Frequent-Flyer Programs

Frequent-Flyer Program	FlyerBonus
Membership Tiers	FlyerBonus has three membership tiers: Discovery, Silver, and Premier. The membership tier is based on the points earned in a calendar year.
	- Discovery: 0-10,000 points
	- Silver: 10,001-30,000 points
	- Premier: 30,001+ points
Earning Points	Members can earn points on eligible flights with Bangkok Airways and its partner airlines. The number of points earned depends on the fare class, route, and distance flown. In addition, members can earn points by staying at partner hotels, renting cars, or using FlyerBonus credit cards.
Redeeming Points	Members can redeem points for various rewards, including free flights, upgrades, lounge access, and other travel-related benefits. The number of points required for each tip varies depending on the destination, class of service, and availability.
Other Benefits	FlyerBonus members receive additional benefits such as priority check-in, extra baggage allowance, and access to exclusive airport lounges. Silver and Premier members also receive other benefits such as bonus points, priority boarding, fast-track immigration, and security clearance.

Note: FlyerBonus points expire after three years if they are not redeemed. Members must earn at least one moment every three years to keep their accounts active.

Bangkok Airways Alliance Airlines and Codeshare Programs

Airline Alliance	Bangkok Airways is not a member of any airline alliance.
Codeshare Partners	Bangkok Airways has codeshare agreements with the following airlines:
	- Cathay Pacific
	- Japan Airlines
	- Malaysia Airlines
	- Qantas Airways
	- Singapore Airlines
	- Vietnam Airlines
	- EVA Air
	- Air France
	- KLM Royal Dutch Airlines
	- Etihad Airways
	- Finnair
	- Garuda Indonesia
	- Myanmar Airways International
	- China Airlines
	- Emirates
	- Oman Air
	- Turkish Airlines
	- Bangkok Airways also has interline agreements with several other airlines, including Air China, Air India, and Thai Airways.

Note: A codeshare agreement is an arrangement between two or more airlines where one airline markets and sells tickets for a flight operated by another airline. An interline agreement is a commercial agreement between two or more airlines to handle passengers traveling on itineraries that require multiple airlines to reach their final destination.

Customer Reviews

(https://www.tripadvisor.com/Airline_Review-d8729031-Reviews-Bangkok-Airways)

Customer Service

(https://www.bangkokair.com/about-us/contact-us)

AIRPORT OFFICE: SUVARNABHUMI INTERNATIONAL AIRPORT

Telephone Number	1771
Fax	+66 (2) 134 3895
Email	[email protected]
Address	Passenger Main Terminal, Floor 6th, (Row F, Entrance No. 3) 999 Mu 10, Bangna-Trat Rd., RachaThewa, Bang-Phli Samutprakan 10540
Office Hour	04.30 - 19.30 Everyday

CALL CENTER

Reservation Center	1771 or +66 (2) 270 6699
Email	[email protected]
Office Hour	08.00 - 20.00 on every day

HEAD OFFICE

Telephone Number	+66 (2) 265 5678
Address	99 Mu 14, Vibhavadirangsit Rd., Chom Phon, Chatuchak, Bangkok 10900, Thailand
Office Hour	08.00 - 17.30 Monday-Friday Closed on Weekend and Public Holiday