Cebu Pacific Flight Reservations
- IATA : 5J
- ICAO : CEB
- CallSign : CEBU AIR
- Founded : 1996
- Key people : James L. Go (Chairman)
- Country : Philippines
- Office Address : Domestic Road Barangay 191, Zone 20
- City : Pasay
- State : Luzon,
- Zip Code : 01301
- Phone number : 00 63 2 702 0888
- Official Website : https://www.cebupacificair.com/
- Covid : Covid 19 Updates
Cebu Pacific Information
If you plan a trip to the Philippines, you'll likely want to explore as much of this beautiful country as possible. And with its affordable fares, convenient schedules, and wide range of destinations, Cebu Pacific is the perfect airline to help you do that.
Cebu Pacific was founded in 1988 as Cebu Air, a small regional carrier based in Cebu City. Over the years, the airline expanded its routes and services, and in 1996 it was acquired by the JG Summit Holdings group, which helped to transform it into the leading low-cost carrier it is today. In 2005, Cebu Pacific became the first airline in the Philippines to introduce online booking, and in the years since, it has continued to innovate and expand its offerings. Today, Cebu Pacific serves more than 60 destinations across Asia, Australia, and the Middle East and has a reputation for affordability, reliability, and friendly service.
Why Book Flight with Cebu Pacific
Cebu Pacific is one of the leading low-cost carriers in the Philippines, offering a range of affordable and convenient options for domestic and international travel. Here are some of the unique qualities that set Cebu Pacific apart from other airlines:
- Wide range of destinations: Cebu Pacific serves more than 60 destinations across Asia, Australia, and the Middle East, making it the perfect choice for travelers exploring beyond the Philippines.
- Modern fleet: Cebu Pacific operates a modern fleet of more than 70 aircraft, including Airbus A320s, A321s, and A330s, and ATR 72-500s and 72-600s, respectively, ensuring a safe and comfortable flight experience.
- Low fares: Cebu Pacific is known for its affordable fares, with regular promotions and discounts available to help travelers save even more.
- Convenient online booking: Cebu Pacific was the first airline in the Philippines to introduce online booking, and its easy-to-use website makes it simple to book flights, manage bookings, and check-in online.
- Friendly customer service: Cebu Pacific's customer service team is known for its friendly and helpful assistance, with a range of online services available to make the travel experience as smooth and stress-free as possible.
- Innovative offerings: Cebu Pacific is constantly innovating and expanding its offerings, with new routes, services, and amenities added regularly to improve the overall travel experience.
Overall, Cebu Pacific offers a unique combination of affordability, convenience, and quality, making it the perfect choice for travelers exploring the Philippines and beyond.
Cebu Pacific Hub and Destinations
Indeed, here is a table outlining Cebu Pacific's hub and some of its most popular domestic and international destinations:
Hub Airport |
Mactan-Cebu International Airport |
Domestic Destinations |
International Destinations |
Manila |
Hong Kong |
Cebu |
Singapore |
Davao |
Tokyo |
Palawan |
Seoul |
Boracay |
Sydney |
Bohol |
Dubai |
Siargao |
|
This is not an exhaustive list of Cebu Pacific's destinations, as the airline serves over 60 destinations across Asia, Australia, and the Middle East. However, these are some of the most popular destinations that Cebu Pacific offers, making it easier for travelers to explore the Philippines and beyond.
Cabin Classes
Here is a table outlining Cebu Pacific's travel class options:
Travel Class |
Description |
Economy |
Cebu Pacific's standard travel class offers comfortable seating, in-flight meals and snacks (available for purchase), and a range of other amenities and services to ensure a smooth and enjoyable flight experience. In addition, passengers can choose between different fare types, including Lite, Standard, and Flex, depending on their needs and budget. |
Premium Economy |
Cebu Pacific does not offer a separate Premium Economy class on its flights. However, for an additional fee, passengers can upgrade their seats to include other amenities, such as extra legroom and priority boarding. |
Business |
Cebu Pacific does not currently offer a separate Business class on its flights. However, for an additional fee, passengers can upgrade their seats to include other amenities, such as extra legroom and priority boarding. |
Cebu Pacific is a low-cost carrier and does not offer the same range of travel classes as some full-service airlines. However, the airline's Economy class provides a range of amenities and services to ensure a comfortable and enjoyable flight experience.
Cebu Pacific Manage Booking
Booking a flight can be an exciting experience, but managing your booking can often feel overwhelming. With Cebu Pacific, however, managing your booking has never been easier. From changing your flight details to adding extra services, the Cebu Pacific Manage Booking feature allows you to take control of your travel plans, ensuring a stress-free journey.
Flight Status
With Cebu Pacific's Manage Booking feature, you can easily check your flight status. Simply visit the Cebu Pacific website, click on "Manage Booking," and enter your booking reference number and the last name of the passenger. You can then check the status of your flight under the "Flight Details" section. Cebu Pacific offers several flight status options, including "Scheduled," "Delayed," "Diverted," "Cancelled," "In Air," and "Landed." If your flight status is delayed or canceled, you can rebook your flight, opt for a refund, or choose to reroute or receive hotel accommodations. Sign up for flight alerts to receive updates on your flight status via email or SMS.
Change Flight/Cancel Flight
Manage Booking:
Visit the Cebu Pacific website, click on the "Manage Booking" tab, enter your booking reference number and last name, select the flight you wish to change, and follow the prompts to choose a new flight schedule.
Customer Service Hotline:
Contact Cebu Pacific's customer service hotline to speak to a representative who can assist you with changing your flight.
Mobile App:
Download the Cebu Pacific mobile app and log in to your account to access your booking and make changes to your flight schedule.
Select Seats
Choosing your preferred seats for your Cebu Pacific flight is made easy with the airline's Manage Booking feature. Simply visit the Cebu Pacific website, access your booking through Manage Booking, and choose your preferred seats from the available options. Cebu Pacific offers various seat options, including standard seats, preferred seats with extra legroom, and premium seats with additional amenities. Keep in mind that fees may apply, and availability may vary depending on your flight and fare class.
Upgrade Your Seat
Traveling in comfort and style is made possible with Cebu Pacific's Manage Booking feature, which allows you to upgrade your seat. Simply visit the Cebu Pacific website, access your booking through Manage Booking, and choose from a variety of upgrade options. Keep in mind that additional fees may apply, and availability may vary depending on your flight and fare class.
Add Special Requests
Cebu Pacific's Manage Booking feature allows you to add special requests to your flight booking, ensuring a comfortable and stress-free journey. Whether you need special assistance or have dietary restrictions, you can easily make requests by accessing your booking through Manage Booking on the Cebu Pacific website. Keep in mind that some requests may require additional fees or may not be available on all flights.
Add Baggage
Traveling with Cebu Pacific is made easy with the airline's Manage Booking feature, which allows you to add baggage to your booking. Simply visit the Cebu Pacific website, access your booking through Manage Booking, and choose the appropriate baggage option based on your needs. Keep in mind that additional fees may apply, and the baggage allowance may vary depending on your fare class and destination.
In-Flight Entertainment and wifi
Cebu Pacific offers a range of in-flight entertainment options to keep passengers entertained during their flights. Here's what you need to know about Cebu Pacific's in-flight entertainment:
- Personal devices: Cebu Pacific's Airbus A320 and A330 aircraft are equipped with personal devices, allowing passengers to stream a selection of movies, TV shows, and other content directly to their devices.
- Buy-on-board entertainment: Passengers on other aircraft can purchase Cebu Pacific's in-flight entertainment system, Fun on Board, which includes a selection of movies, TV shows, and games.
- Wi-Fi: Cebu Pacific does not currently offer Wi-Fi on its flights. However, the airline is exploring options to introduce this service in the future.
- In-flight magazine: Passengers can also browse Cebu Pacific's in-flight magazine, which features articles on travel, culture, and lifestyle, as well as information about the airline's services and offerings.
Overall, Cebu Pacific's in-flight entertainment options are designed to provide passengers with various choices and ensure a comfortable and enjoyable flight experience.
In-Flight Food
Cebu Pacific offers a range of in-flight food options to suit different tastes and preferences, with carefully crafted menus to provide passengers with a delicious and satisfying meal experience. Here's what you need to know about Cebu Pacific's in-flight food:
- Pre-ordered meals: Passengers on select flights can pre-order meals from Cebu Pacific's online menu, which features a range of options to suit different dietary requirements and preferences.
- Buy-on-board meals: Passengers on other flights can purchase meals from Cebu Pacific's menu, which includes a range of snacks, sandwiches, and hot meals.
- Special meals: Passengers with specific dietary requirements or allergies can request special meals in advance, such as vegetarian, halal, or kosher meals.
- Beverages: Cebu Pacific offers a range of hot and cold beverages, including coffee, tea, soft drinks, and alcoholic beverages (available for purchase).
Overall, Cebu Pacific's in-flight food options are designed to provide passengers with various choices and ensure a comfortable and enjoyable flight experience.
Frequent Flyer Program
Indeed, here is a table outlining the key features of Cebu Pacific's GetGo frequent flyer program:
Program Name |
GetGo |
Earning Points |
Members can earn points by booking flights with Cebu Pacific or its partner airlines and using GetGo's partner services, such as hotels, car rentals, and shopping partners. |
Redeeming Points |
Members can redeem their points for flights, hotels, and other travel-related expenses without blackout dates or seat restrictions. |
Elite Tiers |
The GetGo program offers three elite tiers for its most frequent travelers: Elite, Elite Plus, and Elite Premier, each with its benefits and privileges. |
Benefits |
GetGo members can enjoy various benefits and privileges, including priority check-in, boarding, and baggage handling, free seat selection, and exclusive airport lounges. |
Promotions |
GetGo members can take advantage of regular promotions and discounts on flights, hotels, and other travel-related expenses, helping them save even more on travel costs. |
Overall, the GetGo program is designed to provide Cebu Pacific's most frequent travelers with a range of benefits and privileges and opportunities to earn and redeem points for flights and other travel-related expenses.
Codeshare Program
Here is the table outlining Cebu Pacific's codeshare agreements:
Codeshare Partner |
Destination |
Emirates |
Global |
China Airlines |
Asia |
Japan Airlines |
Japan |
Turkish Airlines |
Europe |
In addition to these codeshare partners, Cebu Pacific has interline partnerships with several other airlines, allowing passengers to book connecting flights to even more destinations. These partnerships help to expand the airline's reach and provide more convenient travel options for its passengers.
Customer Reviews
Customer Service
If you need to contact Cebu Pacific's customer service team, you can do so through the following channels:
Website:
Cebu Pacific's website, www.cebupacificair.com, offers a range of customer support options, including an online help center with frequently asked questions and a contact form for submitting inquiries.
Email:
You can email Cebu Pacific's customer service team at [email protected].
Phone:
Cebu Pacific has dedicated customer service hotlines for different countries and regions, which you can find on their website. You can also reach their central customer service hotline at +632 87020888.
Cebu Pacific Popular Flight Routes
Cebu Pacific Route Map
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Cebu Pacific FAQ's
The airline operates scheduled flights to over 30 destinations. In addition, these destinations are mainly across Asia, some are in Europe and Oceania as well.
Cebu Pacific has its hub airport as Brunei International Airport.
Yes, you can book Cebu Pacific tickets online through the official website.