El Al Israel Airlines Flight Reservations

El Al Israel Airline Information

Al Israel Airlines is the national airline of Israel and has been in operation for over 70 years. With its headquarters at Ben Gurion Airport in Tel Aviv, the airline has become one of the largest in the Middle East. In this article, we will take a closer look at El Al Israel Airlines and provide a comprehensive overview of everything you need to know about the airline. El Al Israel Airlines was founded in 1948, shortly after establishing the state of Israel. Its first flight was from Geneva to Tel Aviv, and since then, the airline has grown to serve over 50 destinations worldwide. Over the years, El Al has faced several challenges, including security concerns and financial difficulties. However, the airline has continued to evolve and innovate, becoming one of the most respected airlines in the world.

Why Book Flight with El Al Israel

El Al Israel Airlines is a unique airline that stands out in several ways. Here are some of the unique qualities that make El Al Israel Airlines special:

1. Strict Security Measures:

El Al Israel Airlines is known for its strict security measures, which are among the most stringent in the world. The airline employs highly trained security personnel to screen passengers and cargo before they board their flights. In addition, the airline also uses several other security measures, including armed guards, reinforced cockpit doors, and bomb-sniffing dogs. These measures help to ensure the safety of passengers and crew and have earned El Al Israel Airlines a reputation for being one of the safest airlines in the world.

1. Kosher Meals:

El Al Israel Airlines is the only airline in the world that serves exclusively kosher meals on all of its flights. The airline's kosher meals are prepared under the supervision of the Israeli Rabbinate and are designed to meet the dietary requirements of Jewish passengers. However, non-Jewish passengers can also request kosher meals, and the airline is happy to accommodate their requests.

1. Matmid Loyalty Program:

El Al Israel Airlines offers a loyalty program called Matmid, which allows passengers to earn points for their flights and redeem them for various rewards, including free flights, upgrades, and access to airport lounges. The Matmid program is free to join, and members can earn points for flights on El Al Israel Airlines and partner airlines.

El Al Israel Airlines Destinations and Hub Airports

Hub Airport	Ben Gurion Airport (TLV)

 

Domestic Destinations	None
International Destinations	Vienna, Sofia, Larnaca, Prague, Marseille, Nice, Tbilisi, Frankfurt, Munich, Rhodes, Hong Kong, Budapest, Dublin, Milan, Rome, Venice, Tokyo, Casablanca, etc

Cabin Classes

Booking Class	Description	Services
Economy Class	El Al Israel Airlines' Economy Class provides passengers a comfortable and affordable flying experience.	In-flight meals, entertainment, and duty-free shopping.
Premium Economy Class	El Al Israel, Airlines' Premium Economy Class, offers passengers extra legroom and additional services.	Priority check-in, lounge access, in-flight meals, entertainment, and duty-free shopping.
Business Class	El Al Israel Airlines' Business Class provides passengers a luxurious and comfortable flying experience.	Priority check-in, lounge access, in-flight meals, entertainment, and duty-free shopping. Business Class passengers also have access to lie-flat seats and personal entertainment screens.

El Al Israel Manage Booking

El Al Israel's Manage Booking feature allows passengers to change their flight booking, select seats, request special meals, check their baggage allowance, and check in online. This feature is accessible through the airline's website and provides a convenient way for passengers to manage their travel plans.

Flight Status

El Al Israel's Manage Booking feature also allows passengers to check their flight status. This convenient feature lets passengers stay updated with any changes to their flight schedule and plan their travel accordingly.

Change Flight/Cancel Flight

Website:

Passengers can log in to their account on the El Al Israel website and access the Manage Booking section to make changes or cancel their flight.

Customer service:

Passengers can contact El Al Israel customer service by phone or email to make changes or cancel their flight. The customer service representative will guide them through the process and assist them.

Mobile app:

Passengers can use the El Al Israel mobile app to manage their booking, change their flight, or cancel it.

Airport ticket office:

Passengers can visit an El Al Israel ticket office at the airport to make changes or cancel their flight in person.

Select Seats

El Al Israel's Manage Booking feature allows passengers to select flight seats. By accessing the Manage Booking section on the airline's website, passengers can view available seats and choose their preferred seat(s), including window, aisle, or middle seats, and chairs with extra legroom or in preferred sections of the cabin. However, additional fees may apply for specific seat selections, and it's recommended that passengers select their seats in advance to ensure they get their preferred seating arrangement.

Upgrade Your Seat

El Al Israel's Manage Booking feature allows passengers to upgrade their seats to a higher class. Passengers can access the Manage Booking section on the airline's website to select the desired class and pay any additional fees. Seat upgrades may include other benefits and services, such as more legroom, enhanced meal options, and priority boarding, but are subject to availability, and fees may apply depending on the fare type and timing of the upgrade.

Add Special Requests

El Al Israel's Manage Booking feature allows passengers to add special requests to their flight booking. Passengers can access the Manage Booking section on the airline's website to make special requests, such as requesting a special meal, wheelchair assistance, or a bassinet for infants. It's important to note that some special requests may require additional fees or advance notice, so passengers should review the airline's policies and guidelines before requesting.

Add Baggage

If you need to bring more baggage than your allowed baggage allowance, you can do so by paying an excess baggage fee. The fees vary depending on your destination and the extra luggage you must bring.

In-flight Entertainment and wifi

Airlines offers a range of in-flight entertainment options to keep passengers entertained during their flight. The airline's entertainment system is available on all of its flights, and passengers can choose from a variety of options, including:

1. Movies: El Al Israel Airlines offers a wide selection of movies from various genres, including Hollywood blockbusters, foreign films, and independent movies. Passengers can watch the latest releases or catch up on classic films they may have missed.
2. TV Shows: The airline's in-flight entertainment system also includes a range of TV shows, including popular dramas, comedies, and reality shows. Passengers can watch full seasons of their favorite shows or discover new ones.
3. Music: El Al Israel Airlines offers a selection of music from various genres, including pop, rock, classical, and jazz. Passengers can create their playlists or listen to curated playlists made by the airline's entertainment team.
4. Games: The airline's in-flight entertainment system includes various games passengers can play on their screens. From classic games like solitaire and sudoku to more action-packed fun, there's something for everyone.
5. In-Flight wifi: El Al Israel Airlines also offers in-flight wifi on select flights, allowing passengers to stay connected and browse the internet during their flight. Passengers can purchase wifi access using their devices.

In-flight Food Menu and Beverages

Airlines offer their passengers a range of in-flight dining options, including meals, snacks, and beverages. In addition, the airline's menus are designed to accommodate various dietary needs and preferences, including kosher and vegetarian options. Here's a closer look at what passengers can expect to find on El Al Israel Airlines' in-flight food and beverage menus:

1. Meals: Depending on the flight length, passengers can expect to receive one or more meals during their flight. Meals are served on china plates with metal cutlery, giving passengers a restaurant-like experienceExperienced chefs design the airline's meal seals and include various options to accommodate different dietary needs and preferences.
2. Snacks: Besides meals, El Al Israel Airlines also offers passengers a range of snacks and light bites. These snacks may include items like fresh fruit, sandwiches, and pastries.
3. Beverages: El Al Israel Airlines offers a range of beverages to its passengers, including soft drinks, juices, coffee, tea, and a selection of alcoholic beverages. The airline's drinks menu includes various options for different tastes, including wine and beer.
4. Special Meals: Passengers with special dietary needs or preferences can request a special meal when booking their flight. El Al Israel Airlines offers a range of special meals, including kosher, vegetarian, vegan, and gluten-free options.

Frequent-flyer Programs

An overview of El Al Israel Airlines' frequent-flyer program:

Program Name	Matmid
Program Type	Points-based
Membership Cost	Free
Earning Points	Members earn points for every flight with El Al Israel Airlines or its partner airlines. Points can also be made through credit card spending, car rentals, and hotel bookings.
Redeeming Points	Points can be redeemed for various rewards, including free flights, upgrades, and access to airport lounges.
Elite Tiers	Matmid has three elite tiers: Silver, Gold, and Platinum. Members who reach these tiers enjoy additional benefits, such as priority check-in, lounge access, and bonus points.
Partners	Matmid has several partner airlines and hotel chains, including Lufthansa, United Airlines, Marriott, and Hilton. Members can earn and redeem points with these partners.

El Al Israel Alliance Airlines and Codeshare Programs

An overview of El Al Israel Airlines' alliance airlines and codeshare programs:

Alliance/Codeshare Partner	Notes
Star Alliance	El Al Israel Airlines is not currently a member of the Star Alliance. Still, the airline has a codeshare agreement with several Star Alliance members, including Lufthansa, United Airlines, and Air Canada.
SkyTeam	El Al Israel Airlines is not a member of the SkyTeam alliance. Still, the airline has a codeshare agreement with several SkyTeam members, including Delta Air Lines and KLM Royal Dutch Airlines.
oneworld	El Al Israel Airlines is not a Oneworld alliance member, but the airline has a codeshare agreement with American Airlines.
Emirates	El Al Israel Airlines has a codeshare agreement with Emirates, which allows passengers to connect to additional destinations in Asia and Australia via Dubai.
Ethiopian Airlines	El Al Israel Airlines has a codeshare agreement with Ethiopian Airlines, allowing passengers to connect to additional African destinations via Addis Ababa.
Aeromexico	El Al Israel Airlines has a codeshare agreement with Aeromexico, which allows passengers to connect to additional destinations in Mexico and Central America via Mexico City.
Uzbekistan Airways	El Al Israel Airlines has a codeshare agreement with Uzbekistan Airways, which allows passengers to connect to additional destinations in Central Asia via Tashkent.

Note: This information is accurate as of September 2021 and is subject to change. Checking with the airline for the most up-to-date codesharing agreement information is always recommended.

Customer Reviews

https://www.tripadvisor.com/Airline_Review-d8729068-Reviews-EL-AL-Israel-Airlines

Customer Service

Telephone service center

+972-3-977-1111 or *2250 during hours of operation:

Sunday through Thursday: 9:00 a.m. to 11:30 p.m.

Friday: 8:00 a.m. to 1:00 p.m.

Saturday evening: 7:00 p.m. to 11:30 p.m

A dedicated call center for exclusive membership

Platinum members: 03-977-1212

Gold members:  03-977-1000 

During business hours:

Sunday through Thursday: 9:00 a.m. to 11:30 p.m.

Friday: 8:00 a.m. to 1:00 p.m.

Saturday evening: 7:00 p.m. to 11:30 p.m.

Contact us by email

You may contact the customer and service division management regarding customer service-related issues at the following email address: [email protected].

Dedicated email for passengers with disabilities for inquiries about booking tickets: