Emirates Airlines Cancellation and Refund information

Emirates Airlines Cancellation Policy

Emirates Airlines' cancellation policy allows passengers to cancel their flight and receive a refund or credit, depending on the fare type and the time of cancellation.

For refundable fares, passengers can cancel their flight and receive a total ticket cost refund minus any applicable cancellation fees. Refundable fares are typically more expensive than non-refundable fares.

For non-refundable fares, passengers may receive a credit for the value of their ticket, which can be used towards a future Emirates Airlines booking. The value of the credit may be subject to a fee, which varies depending on the fare type and the time of cancellation.

It's important to note that cancellation policies and fees may vary depending on the fare type and ticket conditions. Therefore, before canceling a flight, passengers should carefully review the terms and conditions of their booking to understand the cancellation policy and any associated fees.

Passengers can cancel their Emirates Airlines flight online through the manage booking service or by calling Emirates Airlines customer service. However, it's recommended that passengers cancel their flight as soon as possible to avoid or minimize any cancellation fees.

(Cancellation or changing flight)

Things to Remember 

1. Fare type: The cancellation policy and fees may vary depending on the fare type and ticket conditions. Passengers should review the terms and conditions of their booking to understand the cancellation policy for their specific fare type.
2. Refundable fares: For refundable fares, passengers can cancel their flight and receive a total ticket cost refund minus any applicable cancellation fees.
3. Non-refundable fares: For non-refundable fares, passengers may receive a credit for the value of their ticket, which can be used towards a future Emirates Airlines booking. The value of the credit may be subject to a fee, which varies depending on the fare type and the time of cancellation.
4. Cancellation fees: Emirates Airlines may charge a cancellation fee for canceling a flight, which varies depending on the fare type and the time of cancellation. Passengers should review the specific cancellation fee for their booking before canceling their flight.
5. Time of cancellation: The amount of refund or credit may depend on the time of cancellation. Passengers should cancel their flights immediately to avoid or minimize cancellation fees.

Ways to cancel a flight

Online:

Passengers can cancel their Emirates Airlines flight online through the manage booking service on the Emirates Airlines website. They can log in to their account, access their booking details, and follow the prompts to cancel their flight.

Mobile App:

Passengers can also cancel their Emirates Airlines flight through the Emirates Airlines mobile app, which offers the same features as the website, but with the added convenience of being accessible on the go.

Over the phone:

Passengers can call Emirates Airlines' customer service hotline to cancel their flight. A representative can assist with the cancellation process and guide applicable fees or policies.

At the airport:

For passengers who are already at the airport, Emirates Airlines has ticketing counters where they can cancel their flight in person. However, depending on the fare type and the cancellation time, fees may be associated with canceling the booking at the airport.

Cancellation due to Weather

In the event of flight cancellation due to weather conditions, Emirates Airlines will make every effort to ensure that passengers are accommodated and provided with alternate travel arrangements.

If a flight is canceled due to weather conditions, Emirates Airlines will notify affected passengers immediately. Passengers will be rebooked on the next available flight or provided with alternate travel arrangements, depending on the availability of aviation and the passenger's preference.

Suppose a passenger cannot travel on the rescheduled flight or alternate travel arrangements provided by Emirates Airlines. In that case, they may be eligible for a refund or credit, depending on the fare type and ticket conditions.

Emirates Airlines Refund Policy:

Emirates Airlines provides its customers with a convenient and hassle-free refund policy. However, the refund policy depends on the ticket type and the cancellation time.

1.    Refundable Tickets:

If you have purchased a refundable ticket and cancel your booking before the flight's departure, Emirates Airlines will refund the ticket's value to your original payment method.

2.    Non-Refundable Tickets:

If you have purchased a non-refundable ticket, Emirates Airlines will deduct a cancellation fee from your ticket's value. The remaining amount will be credited to your Emirates wallet or the original payment method.

Steps to Cancel a Flight

The process is quite simple if you have a refundable ticket with Emirates Airlines and need to cancel your booking. Here are the steps you need to follow

Step 1: Go to Emirates.com 

Step 2: Click on the Manage Booking/Check-in tab (as shown above)

Step 3. On the next screen, enter your last name and booking reference number

Step 4. Click on the button marked Manage booking 

Step 5. Select and cancel your flight