Hong Kong Airlines Flight Reservations

Hong Kong Airlines Information

Hong Kong Airlines was founded in 2006 as a full-service airline rooted in Hong Kong. The airline strives to provide exceptional service to its customers. Moreover, it aims to create a wonderful experience with a unique flair of its home base. It has been awarded the internally acclaimed four-star rating from Skytrax since 2011. It maintains 15 codeshares and one joint venture agreement with multiple ferry service providers and airline partners.

The airline embraced its transition from a regional to a global carrier. The Bauhinia flower inspires the company's logo; it is the emblem of Hong Kong. 

Hong Kong Airlines operates an all-Airbus fleet consisting of 32 passenger aircraft. The airline currently flies to 25 destinations in Asia; on top of this, it maintains 87 interline, 15 codeshares, and one joint venture agreement. This is with ferry service providers as well as a few airline partners. Above all this, Hong Kong Airlines is part of the Oneworld Airline Alliance. This alliance includes other airlines. For instance, American Airlines, Cathay Pacific Airways, Aer Lingus, Finnair, British Airways, Lanchile, Iberia, and Qantas. It is the most international airline alliance in the world.

Why Book Flight with Hong Kong Airlines

Hong Kong Airlines offers a range of benefits that make them a top choice for travelers. Here are some reasons why you should book your next flight with Hong Kong Airlines:

1. Affordable prices: Hong Kong Airlines offers competitive prices on both domestic and international flights.

2. Comfortable travel experience: With comfortable seats and in-flight entertainment, Hong Kong Airlines makes traveling a pleasure.

3. Convenient flight schedules: Hong Kong Airlines offers flights to over 30 destinations worldwide, making it easy to plan your trip.

4. Excellent customer service: Hong Kong Airlines is committed to providing excellent customer service, ensuring passengers have a smooth and hassle-free travel experience.

5. Loyalty program: Hong Kong Airlines has a loyalty program that allows passengers to earn points and redeem them for flights and other rewards.

6. Safety: Hong Kong Airlines has an excellent safety record and is committed to ensuring the safety of all passengers.

Hong Kong Airlines Destinations and Airport Hubs

The airline has an extensive international network. It covers nearly 40 destinations across North America and Asia Pacific. The destinations it flies to in Asia include, for instance, Bangkok, Beijing, Changchun, Chengdu, Chongqing, Denpasar, Haikou, Kagoshima, Nanchang, Nanjing, Nanning, Phuket, Shanghai, Tokyo, Manila, and many others. Hong Kong International Airport (HKG) is the central hub from where Hong Kong Airlines flies.

Cabin Classes

There are two seating classes available on board, Business and Economy class. Seat selection fares are as follows-

Business Class

The cabin crew of business class facilities gets specific training. As a result, the best service is provided, and the staff is amiable and attentive. Passengers can enjoy privileges like priority boarding and checking, priority baggage delivery, and access to the VIP lounge. Moreover, onboard passengers can order gourmet food and drink from the menu designed for a unique culinary experience. In addition, onboard passengers can relax and unwind on the 180-degree flat beds. Lastly, the seat formation is 1-2-1, each with 44 inches of pitch and 23 inches of width.

Economy class

The economy class facilities are a very affordable style of traveling. The best standard of service is provided. On the flight, passengers can savor a hot meal: international cuisine or traditional Hong Kong flavors. Moreover, passengers get an amenity kit with earplugs, cotton socks, a sleeping mask, and cream. Further, they can experience privileges such as baggage assistance/handling and priority boarding. Lastly, seats in Economy class are formed in 2 x 4 x 2 or 3 x 3 x 3 formations for long-haul flights. And  3 x 3 formations for short-haul flights.

Hong Kong Airlines Manage Booking

Hong Kong Airlines "Manage Booking" service is a convenient online tool that allows passengers to view and modify their flight bookings. This service gives passengers flexibility and control over their travel plans, enabling them to change or modify their bookings. Passengers can access the "Manage Booking" service on Hong Kong Airlines website and adjust their flight dates or times, select seat preferences, add extra baggage or optional services, and request special assistance or services. It is recommended to check the airline's policy on changes, cancellations, and fees before using the "Manage Booking" service.

Flight Status

Hong Kong Airlines "Manage Booking" service also allows passengers to check the status of their flights online. This feature provides passengers with real-time updates on their flight status, including any delays or cancellations, enabling them to plan their travel accordingly. Passengers can access the flight status feature on Hong Kong Airlines website by entering their flight number and date of travel. It is recommended to check the flight status regularly, especially on the day of travel, to stay informed of any changes or updates to the flight schedule.

Change Flight/Cancel Flight

Hong Kong Airlines passengers can change or cancel their flights using the "Manage Booking" service on the airline's website or by contacting Hong Kong Airlines customer service center through various channels. Here are the methods to change or cancel a Hong Kong Airlines flight:

Online:

Their website is the easiest and most convenient way to change or cancel your flight with Hong Kong Airlines. First, log in to your account and navigate to the "Manage Booking" section. From there, you can change your flight or cancel it altogether.

Customer service center:

You can also change or cancel your flight by calling Hong Kong Airlines' customer service hotline. Their representatives will assist you in making the necessary changes.

Travel Agent:

If you booked your flight through a travel agent, you can contact them to make changes or cancel your flight.

Select Seats

Hong Kong Airlines "Manage Booking" service allows passengers to select their seats in advance, giving them more control over their travel experience. Passengers can choose their preferred seats during the booking process or use the "Manage Booking" service on Hong Kong Airlines website. Depending on the flight, seat selection options may include window or aisle seats, seats with extra legroom, or seats in specific cabin areas.

Upgrade Your Seat

Hong Kong Airlines "Manage Booking" service allows passengers to upgrade their seats to Business Class or other premium cabins, subject to availability and applicable fees. Passengers can request a seat upgrade using the "Manage Booking" service on Hong Kong Airlines website or by contacting the airline's customer service center.

Passengers may be eligible for a seat upgrade based on their fare type, loyalty program status, or availability of premium seats. In addition, Hong Kong Airlines may also offer seat upgrades at the airport, subject to availability and any applicable fees.

Add Special Requests

Hong Kong Airlines "Manage Booking" service allows passengers to add special requests to their flight bookings, such as meal preferences, wheelchair assistance, or special medical needs. Passengers can request these special services during the booking process or use the "Manage Booking" service on Hong Kong Airlines website.

Passengers can access the special requests feature on Hong Kong Airlines website by entering their booking reference number and last name. They can then select from a range of special services and requests, including dietary preferences, wheelchair assistance, or assistance with medical equipment.

Add Baggage

If you need to bring more baggage than your allowed baggage allowance, you can do so by paying an excess baggage fee. The fees vary depending on your destination and the extra luggage you must bring.

In-Flight Entertainment and wifi

Entertainment services have been suspended since 2019. However, passengers do get some magazines to browse through. In addition to this, wifi is available on some selected flights.

In-flight food

Passengers can expect a variety of meals and beverages on board. It can be a traditional local dish, a tofu dessert, or a classic Hong Kong snack. In addition, options are available to meet dietary, religious, and medical meal requirements. Passengers can request such special meals 24 hours before the flight departs. Passengers can bid with the airline reservation office.

Frequent Flyer program

Fortune wings club is the global frequent flyer program that Hong Kong Airlines and its sister airlines operate as you get more tier points with Sir Turtle rewards. Fortune Wings, Select, Silver, Gold, and Platinum are the three types of memberships available. Passengers can get closer to free benefits, upgrades, and flights the more they fly with the airline. For instance, some rewards include privileges like a priority check-in counter, bonus mileage, access to lounges, and extra baggage allowance for passengers to enjoy. Moreover, passengers can redeem cosmetics, accessories, hotel bookings, car rental services, travel coupons, digital products, business accessories, travel products, and more. 

Customer Reviews

Trip Advisor Customer Reviews

Customer Service

Phone Number:

Hong Kong Airlines customer service hotline is available 24/7 for assistance. You can contact them by phone at  +852-3916-3666 (Hong Kong) or the toll-free number for your country, which you can find on their website.

Email Address:

If you prefer to contact Hong Kong Airlines via email, you can send your inquiry to [email protected] Their customer service team will respond to your email as soon as possible.

In addition to the phone number and email address, Hong Kong Airlines offers online support through their website, including live chat and an online inquiry form. They also have a presence on social media platforms such as Twitter and Facebook, where you can connect with the airline and receive updates or assistance.