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Kenya Airways Check-in information

IATA : KQ

ICAO : KQA

CallSign : KENYA

Founded : 1977

Key people : Michael Joseph (chairman), Allan Kilavuka (managing director and CEO)

Country : Kenya

Office Address : Airport North Road, PO Box 19002 – 00501

City : Nairobi

State :

Zip Code : 00501

Phone number : 00 254 20 3274747

Official Website :

Check-in arrival time at airport:

Domestic: 60 minutes before scheduled departure
International: 90 minutes before scheduled departure

Minimum required check-in time with baggage:

Domestic: 30 minutes before scheduled departure
International: 60 minutes before scheduled departure

Check-in Policy

Online Check-in:

Kenya Airways online check-in allows you to check-in for your flight and selects your seat from the comfort of your device. Online check-in is available from 30 hours up to 1 hour before your flight's scheduled departure time.

Mobile Check-in:

Kenya Airways' mobile check-in allows you to check-in for your flight using your mobile device. You can access your boarding pass, select your seat, and receive updates on your flight status. Mobile check-in is available from 30 hours up to 1 hour before your flight's scheduled departure time.

Airport Check-in:

If you prefer to check-in at the airport, Kenya Airways' airport check-in counters open three hours before your flight's scheduled departure time and close one hour before departure for domestic flights and two hours before departure for international flights.

Self-Service Kiosks:

Kenya Airways' self-service kiosks are available at select airports, allowing you to check-in for your flight, print your boarding pass, and select your seat. Self-service kiosks are available from three hours up to one hour before your flight's scheduled departure time.

The following travel paperwork must be organized before arriving at the Kenya Airways Airport:

  1. A valid passport or government-issued identification
  2. E-ticket number
  3. The name and details of your Kenya Airways flight

Online web check-in to get a Boarding Pass

(manage-booking/online-check-in)

  1. Visit Kenya Airways' website:(Kenya-airways. com) Go to Kenya Airways' website and click the "Check-in" tab on the top menu.
  2. Enter your details: Your booking reference number, last name, and departure airport.
  3. Select your flight: Choose the flight you want to check-in for.
  4. Select your seat: Choose your preferred seat from the available options.
  5. Verify your details: Verify your details and contact information.
  6. Confirm check-in: Confirm that you have completed check-in for your flight.
  7. Download your boarding pass: Once you have completed the check-in process, you can download and print your boarding pass. You can also save it to your mobile device to show at the airport.

It's important to note that online check-in is available 30 to 1 hour before your flight's departure time. You must complete online check-in and obtain your boarding pass before arriving at the airport. If you have any checked baggage, you can drop it off at the designated baggage drop-off counter.(https://www.kenya-airways.com/guest-support/online-check-in-demo/en/)

Airport check-in to get a Boarding Pass

  1. Arrive early: Make sure to arrive at the airport with plenty of time before your flight's scheduled departure time. Kenya Airways recommends arriving at least two hours before departure for international flights and one hour before departure for domestic flights.
  2. Locate the check-in counter: Find the Kenya Airways check-in counter at the airport. The counter is usually located near the departure gates.
  3. Provide your details: Provide your booking reference number, last name, and passport or ID to the check-in agent.
  4. Choose your seat: Choose your preferred seat from the available options.
  5. Verify your details: Verify that your personal and flight information is correct.
  6. Obtain your boarding pass: Once you have completed the check-in process, the check-in agent will provide you with your boarding pass.
  7. Check your baggage: If you have any checked baggage, you can drop it off at the designated baggage drop-off counter.

Mobile check-in to get a Boarding Pass

  1. Download the Kenya Airways mobile app.
  2. Open the app and select the "Check-in" option.
  3. Enter your booking reference number and last name.
  4. Choose your preferred seat (if applicable).
  5. Verify your details and flight information.
  6. Confirm check-in.
  7. Download and save your boarding pass on your mobile device

Kiosk check-in to get a Boarding Pass

To check-in for your Kenya Airways flight and obtain your boarding pass using a self-service kiosk at the airport, follow these simple steps:

  1. Locate the Kenya Airways self-service kiosk at the airport.
  2. Scan your passport or enter your booking reference number and last name.
  3. Choose your preferred seat (if applicable).
  4. Verify your details and flight information.
  5. Confirm check-in.
  6. Print your boarding pass from the kiosk.

Kenya Airways Boarding Pass FAQ's

Yes, Kenya Airways offers online check-in, which allows you to check-in for your flight and select your seat from the comfort of your own device. Online check-in is available from 30 hours up to 1 hour before your flight's scheduled departure time.

Kenya Airways' airport check-in counters open three hours before your flight's scheduled departure time and close one hour before departure for domestic flights, and two hours before departure for international flights.

Yes, Kenya Airways offers mobile check-in, which allows you to check-in for your flight using your mobile device. You can access your boarding pass, select your seat, and receive updates on your flight status. Mobile check-in is available from 30 hours up to 1 hour before your flight's scheduled departure time.

Yes, Kenya Airways offers self-service kiosks at select airports, allowing you to check-in for your flight, print your boarding pass, and select your seat. Self-service kiosks are available from three hours up to one hour before your flight's scheduled departure time.

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