Cancellation Policy

If a passenger’s flight was delayed or cancelled, their rights as passengers depend on the country where the cancellation of delay occurs. Furthermore, to gain more information please visit here.

Passengers can cancel their tickets and get a refund. However, this depends of the conditions attached to their ticket type. Passengers can also request ticket cancellations within 24 hours of booking. Moreover, in Brazil passengers need to make the request within 24 hours of purchase. Moreover, the ticket must be booked at least 7 days before the flight departure date. Lastly, to see the condition of the ticket passengers can view the email LATAM Chile sends for proof of purchase. 

Refund Policy

Passengers can apply for a refund by going to the website of LATAM Chile and heading over to the ‘My Trip” section. Moreover passengers who want a refund of the ticket tickets will get a refund of the fare according to the tariff rules. In addition to this, more details can be found on the website. 

NOTE* – If the passenger purchased the ticket through an agent, they are required to request for a refund through the same source.