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Royal Air Maroc Cancellation Policy and Refund Information

IATA : AT

ICAO : RAM

CallSign : ROYAL AIR MAROC

Founded : 1957; 64 years ago

Key people : Abdelhamid Addou

Country : Morocco

Office Address : Boulevard Moulay Abdellah Cherif, Casablanca 20200, Morocco

City : Casablanca

State : Casablanca,

Zip Code : 20200

Phone number : +212 5224-89797

Airline Official Website :

Cancellation policy

Cancellation of a flight is meant non-operation of a flight, as set out in Regulation 261/2004 of the European Union. When the flight has been canceled, the airline breaches its part of the contract. Therefore, you can claim a refund of the ticket money or alternative transport. If you want to claim a flight delay or cancellation from Royal Air Maroc, Royal Air Maroc must compensate the passenger for the flights in case of a cancellation or delay of more than 3 hours.

Royal air maroc 24-Hour Cancellations

The full refund is allotted if the ticket is canceled within 24 hours of purchase and the difference between departure and booking date is seven or more days.

Under Royal Air Maroc's 24-hour cancellation policy, you can cancel any flight within 24 hours of booking and receive a full refund if the flight departs at least seven days later (i.e., after 168 hours). This policy applies to all types of fares. However, passengers who cancel their flight within seven days of travel or more than 24 hours after purchasing their ticket will be charged a fee.

Things to Remember 

  1. Fees and restrictions may apply for cancellations.
  2. Passengers can cancel online or through customer service.
  3. Refund options include a refund to the original form of payment or a travel voucher.
  4. It's recommended to cancel as early as possible to avoid fees or restrictions.

 How to cancel a flight

Royal Air Maroc provides its client with an abundance of options through which they can cancel their flight. Here we have mentioned all the ways to cancel a Royal air maroc flight:

Royal Air Maroc cancels booking online

Most airlines allow you to cancel your flight online. Simply log into your account on the airline's website and find the "manage booking" or "my trips" section.

Royal Air Maroc cancels the booking via Customer Service Center

You can also cancel your flight by calling the airline's customer service. This is a good option if you need assistance or have questions about the cancellation process.

Royal Air Maroc cancels the booking in In-person

If you prefer to cancel your flight in person, you can visit the airline's ticket counter at the airport.

Cancellation Due to Weather

In the event of a flight cancellation due to weather, Royal Air Maroc will typically provide passengers with the following options:

Rebooking:

Passengers can be rebooked on the next available flight to their destination at no additional cost. The airline will try to accommodate passengers on the earliest available flight.

Refund:

Passengers who choose not to rebook can receive a full refund of their ticket price. The refund will be credited back to the original form of payment.

Royal Air Maroc Refund policy

https://www.royalairmaroc.com/us-en/information/fare-conditions

In the wake of the coronavirus or COVID-19 crisis, we have received many questions about how to cancel a flight and claim a refund for a flight canceled by a coronavirus. For this reason, after consulting with official sources, airlines, and experts in the field, today we want to share this tutorial on how to claim a refund for a canceled flight, whatever the cause of cancellation, but with particular emphasis on flight cancellations due to coronavirus.

If you decide to opt for a refund, the airline will most likely offer you to receive the amount of the ticket through travel vouchers or other services. However, do not accept or sign anything if you want to receive a cash refund since the airlines are obliged to refund the plane ticket within a maximum period of 7 days and through the same means of payment that you used when making your reservation. Flight, either in cash, by bank transfer, to your credit/debit card, or by bank check.

Steps to Cancel a Flight

Step 1. Visit the Airline's Website

Visit the Royal Air Maroc website and log in to your account.

Step 2. Go to Manage Booking

Once you have logged in, go to the "Manage Booking" section of the website. This section will allow you to view your booking details and make changes, including cancellations.

Royal Air Maroc tab

Step 3. Enter your booking reference number and last name.

Royal Air Maroc manage booking tab

Step 4: Select the Flight You Want to Cancel

Once you've entered your booking details, select the flight you want to cancel from the list of reservations. You will then be prompted to confirm your selection.

Step 5: Review Your Flight Details

Before you cancel your flight, take a moment to review your reservation details, including the flight number, departure and arrival times, and any additional services that you may have purchased.

Step 6: Confirm Your Cancelation

Click on the "Cancel Flight" button. You will then be prompted to confirm your cancellation and receive a confirmation email once your cancellation is complete.

Royal Air Maroc Cancellation and Refund Policy FAQ's

If your Royal Air Maroc flight has been canceled, you are entitled to compensation of up to € 600. We handle the Royal Air Maroc claim for flight cancellation for you without any risk. You do not have to do anything and you will receive the maximum compensation for flight cancellation as well as a ticket refund for a canceled flight Royal Air Maroc and other expenses of your trip.

If you have bought your ticket with Royal Air Maroc to board a flight and have been denied boarding, do not hesitate to claim compensation for Royal Air Maroc for overbooking and contact us. We take care of all overbooking claims for free and without worry for our clients, obtaining compensation of up to € 600 as well as other rights.

Flight cancellation claims and claim forms vary from airline to airline. For this reason, below we indicate the direct links to claim a refund for flight cancellation in each of the airlines.

Our customers affected by the cancellations of international flights following the Covid-19 pandemic can now benefit from the special provisions put in place by the company, namely: the unlimited change without charge of the date of departure and the destination. Fare difference may apply in the event of non-availability of the initial class.

Keep your Royal Air Maroc travel documents handy.

  • Boarding pass (especially if your plane is delayed)
  • Electronic ticket
  • Booking confirmation
  • Delay certificate
  • Baggage tags, etc.
  • Proof of expenses incurred as a result of the delay, cancellation, or refusal to board the flight (meal, taxi, hotel costs, etc.)

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