SriLankan Airlines Check-in information
IATA : UL
ICAO : ALK
CallSign : SRILANKAN
Founded : 1979
Key people : Ashok Pathirage (Chairman), Vipula Gunatilleka (CEO)
Country : Sri Lanka
Office Address : SriLankan Airlines Ltd., Airline Centre, Bandaranaike International Airport,
City : Katunayake
State :
Zip Code : 11420
Phone number : +94117 77 1979
Official Website : https://www.srilankan.com/en_uk/in
Check-in arrival time at airport:
Domestic: | 60 minutes before scheduled departure |
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International: | 90 minutes before scheduled departure |
Minimum required check-in time with baggage:
Domestic: | 30 minutes before scheduled departure |
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International: | 60 minutes before scheduled departure |
Check-in Policy
Online check-in:
(srilankan.com/online-check-in)
Passengers can check-in online through the SriLankan Airlines website or mobile app. Online check-in is available 24 hours before the flight departure and closes 2 hours before departure.
Mobile check-in:
Passengers can check-in through the SriLankan Airlines mobile app. Mobile check-in is available 24 hours before the flight departure and closes 2 hours before departure.
Airport check-in:
Passengers can also check-in at the airport. Airport check-in counters open 3 hours prior to departure time and close 1 hour before departure time for domestic flights and 2 hours before departure time for international flights.
The following travel paperwork must be organized before arriving at the SriLankan Airlines Airport:
- A valid passport or government-issued identification
- E-ticket number
- The name and details of your SriLankan Airlines flight
Online web check-in to get a Boarding Pass
- Visit the SriLankan Airlines website and click the "Web Check-in" tab.
- Enter your booking reference number and last name to access your booking details.
- Select the passengers for whom you want to check-in.
- Choose your preferred seats from the available options.
- Verify your contact and travel information.
- Review and confirm your check-in details.
- Print your boarding pass or save it to your mobile device to present at the airport.
Airport check-in to get a Boarding Pass
- Check the flight schedule and arrive at the airport at least 2 hours before the flight departure time.
- Proceed to the SriLankan Airlines check-in counter.
- Present your travel documents to the airline staff, such as your passport, visa, and booking confirmation.
- The airline staff will check your travel documents, verify your booking, and issue you a boarding pass.
- Drop off your checked-in luggage at the designated counter, if applicable.
- Proceed to the security checkpoint with your carry-on baggage and boarding pass.
- Complete security screening and proceed to the boarding gate at the designated time.
Mobile check-in to get a Boarding Pass
- Download the SriLankan Airlines mobile app on your smartphone.
- Launch the app and select the "Check-In" option.
- Enter your booking reference number and last name to access your booking.
- Select the passengers you want to check-in and follow the prompts to confirm your seat selection.
- Once you complete the check-in process, your boarding pass will be available on the app for you to download or save to your mobile device.
Kiosk check-in to get a Boarding Pass
- Locate the self-service kiosk at the airport.
- Enter your reservation code or e-ticket number.
- Follow the prompts to select your flight and confirm your personal information.
- Select your preferred seat (if available).
- Pay any applicable baggage fees (if not already paid).
- Confirm your flight details and print your boarding pass.
- If you have baggage to check-in, proceed to the bag drop counter with your printed boarding pass and luggage.
SriLankan Airlines Boarding Pass FAQ's
Yes, SriLankan Airlines offers online check-in for most flights. Passengers can check-in online between 24 hours and 2 hours before the scheduled departure time.
No, passengers without a prior booking cannot check-in at the airport. They need to make a booking first and then check-in.