Tunisair Flight Reservations

Tunisair Information

Tunisair is the national airline of Tunisia, founded in 1948. The airline operates flights to over 50 destinations across Europe, Africa, and the Middle East, including major cities such as Paris, London, Frankfurt, Cairo, and Dubai. Tunisair's main hub is located at Tunis-Carthage International Airport in the capital city of Tunis. Tunisair operates a fleet of over 30 aircraft, consisting of Airbus A320 family and Boeing 737 planes, with an average age of 10.5 years. In addition, the airline offers a range of classes on its flights, including Economy Class and Business Class, as well as a loyalty program for frequent flyers called Fidelys.

Why Book Flight with Tunisair

1. Wide network of destinations: Tunisair operates flights to over 50 destinations across Europe, Africa, and the Middle East, providing a range of travel options to its passengers.
2. Comfortable travel experience: Tunisair offers a range of classes on its flights, including Economy Class and Business Class, to ensure a comfortable travel experience for passengers.
3. Loyalty program: Tunisair's Fidelis loyalty program allows frequent flyers to earn points and redeem them for benefits such as upgrades, free flights, and access to airport lounges.
4. Cargo services: Tunisair also offers cargo services, providing a convenient and reliable way to transport goods and freight to various destinations.
5. National carrier: As the national airline of Tunisia, Tunisair plays an essential role in connecting the country with the rest of the world and supporting the local economy, making it a trusted and reliable choice for travelers.

Tunisair Hub and Destinations 

Tunisair flies to destinations across Africa, Asia, Europe, and North America. Its main base is Tunis–Carthage International Airport.

Cabin Classes

Economy Class:

This is the standard cabin class on Tunisair's flights. Passengers in Economy Class can enjoy comfortable seating, in-flight entertainment, and a range of meals and snacks depending on the duration of the flight.

Business Class:

This cabin class provides a more luxurious and exclusive travel experience. Passengers in Business Class can enjoy spacious seats with extra legroom, priority check-in, and boarding, access to airport lounges, and a range of gourmet meals and beverages.

In both cabin classes, Tunisair provides a range of amenities and services, such as blankets and pillows, in-flight magazines, and a selection of entertainment options to ensure a comfortable and enjoyable flight.

Tunisair Manage Booking

Tunisair's "Manage Booking" service is a convenient online tool that allows passengers to view and modify their flight bookings. This service gives passengers flexibility and control over their travel plans, enabling them to change or modify their bookings as needed. Passengers can access the "Manage Booking" service on Tunisair's website and modify their flight dates or times, select seat preferences, add extra baggage or optional services, and request special assistance or services. It is recommended to check the airline's policy on changes, cancellations, and fees before using the "Manage Booking" service.

Flight Status

Tunisair's "Manage Booking" service also allows passengers to check the status of their flights online. This feature provides passengers with real-time updates on their flight status, including any delays or cancellations, enabling them to plan their travel accordingly. Passengers can access the flight status feature on Tunisair's website by entering their flight number and date of travel. It is recommended to check the flight status regularly, especially on the day of travel, to stay informed of any changes or updates to the flight schedule.

Change Flight/Cancel Flight

Tunisair passengers can change or cancel their flights using the "Manage Booking" service on the airline's website or by contacting Tunisair's customer service center through various channels. Here are the methods to change or cancel a Tunisair flight:

Online:

Passengers can use the "Manage Booking" service on Tunisair's website to make changes or cancellations to their flight bookings. For example, they can modify their flight dates or times, request refunds or cancel their booking, subject to applicable fees and conditions.

Customer service center:

Passengers can contact Tunisair's customer service center via phone, email, or social media to change or cancel their flight bookings. The customer service team will assist passengers in making the necessary changes and provide information on any fees or conditions that may apply.

Airport desk:

Passengers can also visit Tunisair's airport desk to make changes or cancellations to their flight bookings. This option is recommended for last-minute changes or urgent requests.

Select Seats

Tunisair's "Manage Booking" service allows passengers to select their seats in advance, giving them more control over their travel experience. Passengers can choose their preferred seats during the booking process or use the "Manage Booking" service on Tunisair's website. Depending on the flight, seat selection options may include window or aisle seats, seats with extra legroom, or seats in specific cabin areas.

Upgrade Your Seat

Tunisair's "Manage Booking" service allows passengers to upgrade their seats to Business Class or other premium cabins, subject to availability and applicable fees. Passengers can request a seat upgrade using the "Manage Booking" service on Tunisair's website or by contacting the airline's customer service center.

Passengers may be eligible for a seat upgrade based on their fare type, loyalty program status, or availability of premium seats. In addition, Tunisair may also offer seat upgrades at the airport, subject to availability and any applicable fees.

Add Special Requests

Tunisair's "Manage Booking" service allows passengers to add special requests to their flight bookings, such as meal preferences, wheelchair assistance, or special medical needs. Passengers can request these special services during the booking process or use the "Manage Booking" service on Tunisair's website.

Passengers can access the special requests feature on Tunisair's website by entering their booking reference number and last name. They can then select from a range of special services and requests, including dietary preferences, wheelchair assistance, or assistance with medical equipment.

Add Baggage

If you need to bring more baggage than your allowed baggage allowance, you can do so by paying an excess baggage fee. The fees vary depending on your destination and the extra luggage you must bring.

In-Flight Entertainment and Wifi

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1. In-flight entertainment: Tunisair offers a range of in-flight entertainment options on its flights, including movies, TV shows, music, and games. Depending on the aircraft, these entertainment options are available on personal seatback screens or overhead screens.
2. Wi-Fi: Tunisair does not currently offer Wi-Fi on its flights, but the airline is working on introducing this service.
3. Language options: Tunisair's in-flight entertainment options are available in several languages, including Arabic, French, and English.
4. Special assistance: Passengers with visual or hearing impairments can request special assistance and devices, such as audio description or subtitles, to enhance their in-flight entertainment experience.
5. Children's entertainment: Tunisair provides a range of children's entertainment options on its flights, including movies, TV shows, and games suitable for younger passengers. The airline also offers a special menu for children's meals.

In-Flight Food 

1. Meal options: Tunisair offers a range of meal options on its flights, including hot and cold meals, snacks, and beverages.
2. Special meals: Passengers with specific dietary requirements can request special meals, such as vegetarian, kosher, or halal meals, when booking their flight or by using the "Manage Booking" service on Tunisair's website.
3. In-flight service: Tunisair's cabin crew provides in-flight meal service, ensuring that passengers receive their meals and drinks promptly and with a smile.
4. Children's meals: Tunisair offers a special menu, including options suitable for younger passengers.
5. Regional cuisine: Tunisair's in-flight meals often feature Tunisian and Mediterranean cuisine, giving passengers a taste of the local flavors and culture.

Customer Reviews

Customer Reviews (Tripadvisor)

Customer Service

Email:

[email protected]

Customer Relationship

Tel. : (00216) 71 942 322 P: 2430 / 2411
Fax. : (00216) 70 836 900
Address : Siège social de Tunisair, Direction Clientèle et call center (3ème étage), Charguia II 2035 Tunis - Carthage.