Asiana Airlines Flight Reservations
- IATA : OZ
- ICAO : AAR
- CallSign : ASIANA
- Founded : 17 February 1988
- Key people : Han Chang-soo
- Country : South Korea
- Office Address : Asiana Town, PO Box 98, No 47 Osae-Dong
- City : Gangseo-gu
- State : Seoul,
- Zip Code : 157-713
- Phone number : +1-800-227-4262
- Official Website : https://flyasiana.com/
- Twitter : https://twitter.com/Flyasiana
- Facebook : https://facebook.com/asianaairlines.korea
Asiana Airlines Information
Asiana airlines is a significant flag carrier and the only 5-star rated airline in south korea. Asiana's headquarters is located in the capital city, Seoul. Moreover, the airline's pilots, ground staff members, and flight attendants are in the capital city.
This airline is the largest shareholder of Air Busan, which is a lowest-cost regional carrier joint venture with Busan Metropolitan City. In addition, Asiana Airlines holds 100% shares of its low-cost carrier and subsidiary, Air Seoul. The airline started operations in December 1988 with the Boeing 737 classic aircraft from Busan and Gwangju. The airline had its first scheduled international services, to Japanese cities, such as Tokyo, etc., in 1990. Asiana airline has 83 in favor, and 43 will be added to its fleet size.
Why Book Flight with Asiana Airlines
Here are some of the reasons why you should book your next flight with Asiana Airlines:
- Exceptional Customer Service
Asiana Airlines is renowned for its exceptional customer service. The airline's staff is well-trained, knowledgeable, and friendly, ensuring passengers feel comfortable and cared for throughout their journey. From booking to landing, Asiana Airlines staff members can help passengers with any questions or concerns.
- Wide Range of Destinations
Asiana Airlines flies to over 90 destinations worldwide, making it easy for travelers to find a flight to their desired destination. Whether traveling for business or leisure, Asiana Airlines has a wide range of flights, ensuring that you can find a flight that suits your schedule and budget.
- Comfortable In-Flight Experience
Asiana Airlines provides a comfortable in-flight experience with spacious seats, high-quality meals, and various entertainment options. The airline's seats are designed to provide maximum comfort to passengers, with adjustable headrests, footrests, and lumbar support. Additionally, Asiana Airlines offers a range of vegetarian and special meals to cater to passengers with different dietary needs.
- Innovative Technology
Asiana Airlines is committed to providing innovative technology to make travel more comfortable and convenient for its passengers. For example, the airline offers a mobile app that allows passengers to check in, book flights, and view their itinerary from their smartphone. Additionally, Asiana Airlines has installed wifi on some of its planes, allowing passengers to stay connected throughout their flights.
Asiana Airlines Destinations and Hub Airports
Destination | Airport |
---|---|
Bangkok | Suvarnabhumi Airport |
Beijing | Beijing Capital International Airport |
Busan | Gimhae International Airport |
Chicago | O'Hare International Airport |
Frankfurt | Frankfurt Airport |
Guam | Guam International Airport |
Hanoi | Noi Bai International Airport |
Ho Chi Minh City | Tan Son Nhat International Airport |
Hong Kong | Hong Kong International Airport |
Honolulu | Honolulu International Airport |
Istanbul | Istanbul Airport |
Jakarta | Soekarno-Hatta International Airport |
Jeju | Jeju International Airport |
London | London Heathrow Airport |
Cabin Classes
Asiana Airlines offers passengers four cabin classes: First Class, Business Smartium Class, Economy Smartium Class, and Economy Class. Each cabin class provides a unique experience and a range of services to cater to the needs of different types of passengers.
- First Class
Asiana Airlines First Class cabin is designed to provide passengers with the ultimate luxury experience. The house features spacious seats that recline to a fully flat bed, ensuring maximum comfort during the flight. Passengers are also provided with various amenities, including noise-canceling headphones, slippers, and pajamas. In addition, First Class passengers can enjoy a range of high-quality meals and drinks and access to Asiana Airlines' First Class lounge.
- Business Smartium Class
Business Smartium Class is Asiana Airlines' business class cabin, designed to provide passengers with a comfortable and convenient experience. The house features seats that recline to a fully flat bed and a range of amenities, includi andl reading light, power outlets, and USB ports. Business Smartium Class passengers can also enjoy various meals and drinks, including fine wines and champagne, and access to Asiana Airlines' business class lounge.
- Economy Smartium Class
Economy Smartium Class is a premium economy class cabin offered by Asiana Airlines. The house features seats with extra legroom and a wider seat pitch, ensuring a comfortable journey for passengers. Economy Smartium Class passengers can also enjoy a range of amenities, including noise-canceling headphones, blankets, pillows, and a selection of meals and drinks.
- Economy Class
Asiana Airlines' Economy Class cabin is designed to provide passengers with a comfortable and affordable travel experience. The house features a generous seat pitch and a range of amenities, including blankets and pillows. Economy Class passengers can also enjoy a range of meals and drinks and access to Asiana Airlines' in-flight entertainment system.
Asiana Airlines Manage Booking
Asiana Airlines Manage Booking offers a range of features that allow you to modify your reservation according to your needs, such as Modifying your itinerary, Selecting your preferred seat, Requesting special assistance, Adding extra baggage, Upgrading your heart, and Updating your contact information. You can access this feature on the Asiana Airlines website or mobile app by entering your booking reference and last name. In addition, passengers can customize their travel plans with various tools that Asiana Airlines manages booking offers. You can manage bookings for Asiana Airlines in several ways, including the following:
Flight Status
Additionally, travelers may choose their seats in advance, with Asiana Airlines managing to book. People who want to sit with their travel companions or have specific seating preferences may find this function helpful.
Change Flight/Cancel Flight
To cancel your Asiana Airlines flight, you can do so through the following methods:
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Asiana Airlines Website:
You can cancel your flight by logging into your Asiana Airlines account on the website, navigating to the "Manage My Booking" section, and selecting the option to cancel your booking.
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Mobile App:
You can also cancel your flight through the Asiana Airlines mobile app, available for both Android and iOS devices. Log in to the app, navigate to the "Manage My Booking" section, and select the option to cancel your booking.
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Customer Service:
You can contact the Asiana Airlines customer service team if you prefer to speak with someone directly. They are available 24/7 and can assist you with canceling your flight over the phone.
Select Seats
Another helpful feature of Asiana Airlines Manage Booking is the ability to select your seats. This is especially important if you have a specific seat preference or want to ensure that you sit with your travel companion. Go to your itinerary and select the "Select Seats" option to choose your seats. You'll then be able to see a seating map of the aircraft and select your preferred seats. Note that some hearts may come with an additional fee.
Upgrade Your Seat
Upgrading your seat can provide added comfort and convenience during your flight with Asiana Airlines. Whether you're looking for more space, better amenities, or a premium travel experience, the airline offers a range of upgrade options to meet your needs.
Add Special Requests
Asiana Airlines offers several types of special requests for their flights, including:
- Dietary Requirements: If you have any special dietary requirements, you can request a special meal on your flight. This includes options such as vegetarian, gluten-free, and kosher meals.
- Medical Assistance: If you require medical assistance during your flight, you can request special assistance. This includes options such as wheelchair assistance and oxygen supply.
- Special Needs: If you have any special needs, such as traveling with a service animal or requiring special seating, you can request a special. Assistance.
Add Baggage
If you need to bring more baggage than your allowed baggage allowance, you can do so by paying an excess baggage fee. The fees vary depending on your destination and the extra luggage you must bring.
In-Flight Entertainment and wifi
Cabin Class | In-Flight Entertainment | Wifi |
---|---|---|
First Class | 32-inch personal screen, AVOD (Audio/Video On Demand) system with over 150 movies, 200 TV programs, and 500 music albums | Wifi available on select flights |
Business Smartium Class | 15.6-inch personal screen, AVOD system with over 100 films, 150 TV programs, and 350 music albums | Wifi available on select flights |
Economy Smartium Class | 11.1-inch personal screen, AVOD system with over 80 films, 100 TV programs, and 250 music albums | Wifi available on select flights |
Economy Class | Personal screen with AVOD system and a selection of movies, TV programs, and music albums | Wifi available on select flights |
In-Flight Food Services
Food Service | Description |
---|---|
Meals | Passengers can choose from various meal options, including vegetarian, halal, kosher, and child meals. Meals are prepared with high-quality ingredients and designed to be both delicious and nutritious. |
Beverages | Asiana Airlines provides passengers soft drinks, juices, and hot beverages, including tea and coffee. Alcoholic beverages are also available on select flights. |
Special Meals | Passengers with special dietary requirements can request a special meal when booking their flight. Asiana Airlines offers a range of special meals, including vegetarian, halal, kosher, and low-sodium. |
Snacks | Asiana Airlines provides passengers sweet and savory snacks, including cookies, crackers, and nuts. Snacks are available on all flights, and passengers can request them from the flight attendants. |
Pre-Order Meals | Passengers can pre-order their meals before their flight. Asiana Airlines' pre-order meal service allows passengers to choose from a selection of meals and have them delivered to their seats during the flight. Pre-order meals must be requested at least 24 hours before the flight. |
Frequent-Flyer Programs
Feature | Description |
---|---|
Earning Miles | Members can earn miles by flying with Asiana Airlines or its partner airlines, using the services of the airline's partners, including hotels, car rental companies, and credit card companies. |
Membership Levels | Asiana Club has four membership levels: Silver, Gold, Diamond, and Platinum. The higher the membership level, the more benefits and privileges the member receives. |
Benefits and Privileges | Members enjoy benefits and privileges, including priority check-in, boarding, and baggage handling; access to Asiana Airlines' lounges and partner lounges; extra baggage allowance; priority baggage delivery; upgrades to higher cabin classes; complimentary in-flight meals and beverages; free or discounted wifi, and exclusive promotions and discounts on Asiana Airlines flights and partner services. |
Redemption Options | Asiana Club miles can be redeemed for various options, including free flights, upgrades, hotel stays, car rentals, and shopping vouchers and merchandise. |
Family Plan | Asiana Club offers a family plan, allowing members to pool their miles with their family members for easier earning and redemption. |
Asiana Alliance Airlines and Codeshare Programs
Asiana airlines is a Star Alliance member and operates 90 international passenger routes, in addition to 27 cargo throughout Asia, North America, Europe, and Oceania.
The airline Codeshares with the following airlines:
Air Canada, Air India, Air Seoul, Austrian Airlines, Brussels Airlines, Copa Airlines, EgyptAir, Etihad Airways, Hong Kong Airlines, Lufthansa, Qantas Airways, Qatar Airways, Singapore Airlines, and United Airlines
Asiana Airlines Customer Reviews
https://www.tripadvisor.com/Airline_Review-d8729024-Reviews-Asiana-Airlines
Customer Services
Asiana Airlines provides customers with a range of customer service options to address any questions or concerns. Here are the different ways you can contact Asiana Airlines' customer service:
Phone Number
Asiana Airlines has a call center available 24/7 to assist customers with their inquiries. Customers can contact the call center by calling +1-800-227-4262 (international).
Online Contact Form
Customers can also contact Asiana Airlines through its online contact form. The form is available on the airline's official website and allows customers to submit their inquiries and receive a response by email.https://flyasiana.com/C/IN/EN/customer/main?menuId=CM201802220000728474
Asiana Airlines Popular Flight Routes
Asiana Airlines Route Map
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Asiana Airlines FAQ's
Yes, you can choose and do Asiana airline seat selection while doing online web check-in. However, if you did not choose the seats by applying for auto check-in, then you will get random setas.
If you have any queries, complain, or want to request refund, then you can contact to Asiana airline customer care sevrice number - 1-800-227-4262.
Buying flight tickets and booking Asiana airline online ticket will save your time as well as service/desk money. Just fill out the details about the traveler and the destination. Further, do the payment online and you can even get online boarding pass.
Yes, Asiana airline give pet allowance as checked baggage. So, the total baggage weight for pet and checked bag shuld not be more than 99lbs (45kg).